Human Resources Generalist

PACE Independent Living

13d • Hybrid

About The Position

PACE is a non-profit community support service organization supporting more than 350 adults with disabilities to live independently. It operates eight supportive housing sites and a Community Outreach Program, and has been accredited by Accreditation Canada since 2010.

Reporting to the Director, People & Culture, the Human Resources Generalist contributes to a positive employee experience and organizational success through full-cycle recruitment, onboarding, benefits administration, and employee-record management. The role is a one-year contract and follows a hybrid schedule, with three days per week primarily at the Dufferin/Lawrence Head Office and two days remote, Monday to Friday. The salary is $61,261–$71,019, with a comprehensive benefit package.

PACE is committed to accessible and inclusive employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodation is available upon request during the application process. AI supports resume screening, with human oversight. This position is an existing vacancy.

Requirements

• Post-secondary diploma in Human Resources Management or a related field, or an equivalent combination of education and experience.
• At least two years of Human Resources experience.
• Experience managing full-cycle recruitment and selection.
• Experience with HRIS and ATS systems.
• Excellent organization, attention to detail, planning, and prioritization, with the ability to manage competing demands and meet deadlines.
• Sound judgment, analytical and decision-making skills, and discretion and tact when handling sensitive and confidential information.
• Proactive and resourceful approach, with the ability to develop practical, cost-effective solutions and work independently and collaboratively.
• Strong digital literacy, including proficiency with Microsoft Word, Excel, and Outlook.
• Working knowledge of the Employment Standards Act and other relevant legislation.
• Strong interpersonal, communication, and customer-service skills.

Nice To Haves

• Benefits administration experience.
• Experience in a unionized environment.
• Experience supporting adults with disabilities.
• CHRP designation or working toward the designation.
• Membership in the Human Resources Professionals Association of Ontario (HRPAO).
• Knowledge of collective agreements.

Responsibilities

• Coordinate full-cycle recruitment, including job postings, candidate sourcing, screening, interviews, assessments, reference checks, offers, and pre-employment requirements using an Applicant Tracking System (ATS).
• Build candidate pipelines through targeted sourcing, partnerships, recruitment events, and talent pools, including strategies for difficult-to-fill positions.
• Partner with hiring managers to support fair and consistent selection processes, timely communication, and a positive candidate experience.
• Coordinate pre-boarding, new-hire documentation, HR orientation, and first-day readiness with hiring managers, payroll, IT, and other teams.
• Provide managers with onboarding tools, timelines, and checkpoints to support role-specific training and successful employee integration.
• Coordinate offboarding, including departure documentation, stakeholder notifications, property return, access closure, and exit feedback.
• Maintain accurate employee and recruitment records, administer recruitment technology, and use employee-cycle data to identify trends and improve processes.
• Ensure recruitment and employee-cycle practices align with organizational policies, collective agreements, accessibility requirements, and applicable legislation; escalate matters requiring specialist review.
• Administer employee benefit plans with third-party administrators and benefit carriers, including eligibility reviews, enrolments, and removals.
• Respond to employee benefits inquiries, prepare clear communications, and support benefits surveys and improvements to plan administration.
• Oversee the accuracy, completeness, confidentiality, and timely updating of employee records in GoldCare (HRIS).
• Coordinate audits and monitor adherence to documentation and access standards.
• Work with People Leaders, HR, and Payroll to resolve recordkeeping gaps and strengthen practices.

Benefits

• Comprehensive benefit package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree