Human Resources Generalist

Suzanne Snell Human Resources & Recruiting•San Francisco, CA
•Onsite

About The Position

On behalf of a client, an experienced Human Resources Generalist is sought to support a high-volume retail store environment in San Francisco, California. The role serves as a hands-on, employee-facing HR resource, supporting store leadership and employees and contributing to business operations and workforce engagement. Fluency in English and Chinese is required.

Requirements

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • At least 5 years of progressive HR experience in retail, supermarkets, restaurants, manufacturing, warehouse, or other high-volume hourly workforce environments.
  • Strong knowledge of California employment law, wage and hour regulations, meal and rest break requirements, and leave laws.
  • Experience handling employee relations investigations and Workers' Compensation cases.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Proficiency with HRIS systems and Microsoft Office.
  • Bilingual fluency in English and Chinese.

Nice To Haves

  • PHR-CA certification.

Responsibilities

  • Serve as the primary HR resource for store leadership and employees.
  • Manage employee relations, workplace investigations, and performance management.
  • Ensure compliance with federal, California, and local employment laws.
  • Support Workers' Compensation claims, leave administration, and return-to-work programs.
  • Advise managers on corrective actions, policy interpretation, and employee matters.
  • Promote a positive, productive, non-union work environment.
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