Human Resources Generalist

Legal Services Corporation•Washington, DC

15h•Hybrid

About The Position

The Human Resources Generalist provides prompt, courteous customer service to current and prospective employees and managers in support of the day-to-day activities of the Office of Human Resources (OHR). Working with OHR colleagues, the role provides hands-on support across talent acquisition, onboarding and offboarding, benefits and leave programs, performance management, employee engagement, internship programs, and HR systems and records. The position reports to the Chief Human Resources Officer. The role supports full-cycle recruitment and onboarding for employees and interns; administration of employee programs; HRIS, payroll-related coordination, and data management; and employee communications and engagement. Responsibilities also include maintaining accurate employee records, producing reports and dashboards, coordinating events and training-related activities, and assisting with OHR operations and process improvements. The position is regular, full-time, and non-exempt. It is based at LSC’s Washington, DC office and follows a hybrid schedule of two days per week in accordance with LSC’s Hybrid Work Policy.

Requirements

Bachelor’s degree in a related field, or an equivalent combination of education and experience.
At least three years of human resources generalist experience, including maintaining employee records and electronic databases.
Strong knowledge of federal employment laws, regulations, and compliance requirements.
Excellent oral and written communication skills and strong interpersonal skills, including the ability to work with diverse cultures and populations across organizational levels.
Experience with Microsoft Office Suite, with strong working knowledge of Word, Excel, and PowerPoint.
Good analytical skills and ability to perform basic mathematical and statistical calculations.
Ability to manage multiple projects and tasks simultaneously and adapt to shifting priorities.
Sound judgment, cultural sensitivity, discretion, and demonstrated ability to handle confidential information appropriately.
Initiative, attention to detail, problem-solving ability, organizational and time-management skills, adaptability, and ability to work independently and collaboratively.
Ability to interpret and apply policies, regulations, and best practices in situations without clear precedent, making sound decisions and recommendations with limited guidance while balancing organizational, employee, and legal considerations.
Commitment to integrity, personal ethics, quality, and excellent customer service.
Proactive and responsible approach to adopting emerging technologies, including generative AI, to improve efficiency and support innovative, high-quality work outcomes.
Commitment to the mission of LSC.

Nice To Haves

Experience with nonprofit or mission-driven organizations.
Experience with recruitment, onboarding, and benefits and paid leave policies.
Experience communicating policy or procedure information to diverse populations.
Experience with ADP Workforce Now is strongly preferred.

Responsibilities

Support full-cycle recruitment and onboarding for employees and interns, including drafting and posting announcements, preparing interview materials, maintaining application files, coordinating screening and interviews, and conducting background and reference checks.
Identify recruitment strategies to attract diverse and talented applicant pools and monitor recruitment expenses and budgeted costs.
Manage annual internship recruitment cycles, build relationships with universities and organizations, and coordinate intern schedules, activities, and events with managers.
Schedule and conduct new employee orientation; prepare onboarding materials; communicate with incoming hires to obtain required regulatory and compliance documentation; and coordinate workstation needs with finance and technology teams.
Respond to general inquiries about OHR policies, practices, benefits, and leave programs, and assist with annual open enrollment and benefits orientations.
Provide administrative support to the Chief Human Resources Officer and assist with OHR research, process improvement, and development and maintenance of standard operating procedures and checklists.
Schedule and monitor performance management activities in ADP, including 90-day reviews, six-month check-ins, and annual reviews; generate reports to monitor timelines and compliance.
Assist with professional development and training programs by researching opportunities and securing provider documentation.
Respond to routine employment, mortgage, rental, and other verification requests; manage centralized OHR email inquiries and route complex matters to appropriate staff.
Process incoming and outgoing mail, maintain the mail log, initiate payment requests, prepare monthly OHR billing documentation, and process credit card invoices and related discrepancies in LSC’s expense management system.
Enter, update, and maintain employee records and HRIS data; audit records for data integrity and compliance with applicable laws and regulations.
Assist with biweekly payroll processing by coordinating employee changes and reconciliation with accounting and finance staff.
Support employee offboarding and ensure timely, accurate processing of hires, transfers, terminations, and benefit enrollment changes.
Retrieve and analyze HR data, prepare reports and metrics, and create dashboards tracking headcount, vacancies, and organizational changes to support workforce planning and leadership.
Support internal OHR communications about staffing, organizational changes, and policies; draft employee communications, newsletters, and regular updates; and prepare materials for All Staff Meetings.
Design, manage, and organize employee resources and OHR materials on LSC’s internal website.
Coordinate, organize, and plan OHR-related staff events, meetings, planning sessions, and celebrations.
Perform other duties as assigned.