Human Resources Generalist

GardaWorld•Tulsa, OK
•Hybrid

About The Position

As a Human Resources Generalist, you serve as a trusted partner to employees and managers by supporting a wide range of human resources functions, including employee relations, recruitment, onboarding, policy administration, leave management, and regulatory compliance. This role provides guidance on workplace policies and employment practices, conducts employee investigations, assists with corrective action and performance documentation, and helps ensure compliance with federal, state, and local employment laws. The HR Generalist plays a critical role in fostering a positive work environment, supporting organizational objectives, and delivering responsive, professional HR services to employees of the organization.

Requirements

  • Authorized to work in the United states
  • Must be at least 21 years of age or older as required by acceptable laws and contractual requirements.
  • High school diploma required
  • A valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards.
  • A minimum of 3-5 years of experience in a fast-paced, human resources environment.
  • Strong experience in employee relations, workplace investigations, and employment law compliance.
  • Experience supporting recruiting, onboarding, benefits, leave administration, and performance management.
  • Demonstrated ability to handle sensitive and confidential matters with professionalism and sound judgment.
  • Excellent communication, conflict resolution, interviewing, and documentation skills.
  • Experience working in HRIS and time/attendance systems.
  • Experience with Microsoft Office (Word, Excel, and PowerPoint)

Nice To Haves

  • bachelor’s degree in human resources, Business Administration, or related field preferred.
  • PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred.
  • Skilled in onboarding, employee documentation, background checks, benefits communication, and HR compliance reporting.
  • Maintains composure and professionalism in all interactions.
  • Provides excellent customer service to employees, applicants, and branch staff.
  • Proficient with HRIS/ATS platforms, ensuring accurate records, clean data, and compliant workflows.
  • Communicate clearly and effectively with staff and employees.
  • Detail-oriented, ensuring accuracy in records, scheduling, reporting, and inventory management.
  • Able to manage high-volume tasks and adapt efficiently in a fast-paced environment.

Responsibilities

  • Partner with hiring managers to support recruiting efforts and fill open positions.
  • Conduct candidate screening, pre-employment requirements, and onboarding activities.
  • Facilitate new hire orientation and ensure a positive onboarding experience.
  • Support workforce planning, talent acquisition, and employee retention initiatives.
  • Serve as a trusted advisor to managers and employees on employee relations matters.
  • Conduct confidential workplace investigations involving complaints, misconduct, harassment, discrimination, retaliation, policy violations, and other workplace concerns.
  • Prepare investigation summaries, findings, recommendations, and corrective action documentation.
  • Facilitate conflict resolution and assist leaders with proactively addressing workplace issues.
  • Support performance management processes, including coaching, counseling, disciplinary actions, performance improvement plans, and terminations.
  • Assist employees with benefits enrollment, changes, and general benefits inquiries.
  • Administer and track leaves of absence, including FMLA, ADA accommodations, personal leave, and workers' compensation-related absences.
  • Process employee status changes, promotions, transfers, and organizational updates.
  • Develop and deliver employee and leadership training programs.
  • Coordinate employee recognition, engagement, and retention initiatives.
  • Ensure compliance with federal, state, and local employment laws and company policies.
  • Interpret and apply HR policies consistently across the organization.
  • Conduct audits of personnel files, I-9 documentation, employee records, and HR processes.
  • Assist with unemployment claims, workers' compensation matters, accommodations, leave administration, and agency responses.
  • Maintain accurate, confidential employee records and documentation.
  • Support HRIS maintenance, reporting, and data integrity.
  • Analyze HR metrics and trends to identify opportunities for improvement.
  • Support special HR projects and organizational initiatives as assigned.
  • Perform other related duties as assigned.

Benefits

  • Medical, dental, and vision insurance plans
  • 401(k) with employer matching contributions
  • paid time off (PTO) policy
  • paid holidays
  • disability coverage
  • life insurance options
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