Human Resources Generalist

Peninsula Federal Credit Union•Escanaba, MI

11d

About The Position

This role performs the daily operations of Human Resources, managing key processes including talent acquisition, leave management, performance management coordination, and limited payroll administration. It ensures accuracy, compliance, and timeliness across HR functions while providing responsive service to employees and leaders. The role contributes to a positive employee experience and supports the efficient execution of HR programs across the organization. The position provides confidential employee support on HR policies, benefits, and payroll-related questions; administers benefits and related records and communications; coordinates performance review cycles; supports job description preparation, job evaluation, merit increases, compensation planning, and budgeting; maintains confidential personnel and compensation records; assists with HR reporting, time and attendance tracking, payroll preparation, regulatory reporting, policy acknowledgments, and audit preparation; and collaborates across teams to resolve inquiries and improve HR processes.

Requirements

Three to five years of similar or related experience.
An associate's or bachelor's degree in human resources, or SHRM-CP, SHRM-SCP, or CUHRCP certification.
Strong analytical and problem-solving abilities.
Understanding of HR documentation, benefits processes, and compliance requirements.
High attention to detail, organization, and accuracy in recordkeeping.
Proficiency in HRIS platforms and Microsoft Office Suite.
Ability to handle confidential information with discretion and professionalism.
Strong communication and interpersonal skills for internal customer service.
Ability to use tact and diplomacy in confidential discussions and first-level conflict resolution.
Ability to work a flexible schedule and travel to other branches when required.

Nice To Haves

Previous customer service or financial experience is a plus.

Responsibilities

Provide responsive, confidential employee support on HR policies, benefits, and payroll-related questions.
Administer employee benefits, coordinate open enrollment and life-event changes, and maintain accurate benefits records and communications.
Coordinate performance review cycles, documentation, and completion tracking, and support managers and employees in using performance tools.
Prepare job descriptions and evaluate jobs using established methods.
Administer annual merit increases and support compensation planning and budgeting.
Maintain confidential personnel and compensation records.
Assist with HR reporting, time and attendance tracking, and payroll preparation.
Support required benefits reporting, policy acknowledgments, and audit preparation.
Collaborate across teams to resolve employee inquiries, communicate policy updates, and improve HR processes and consistency.