Human Resources Generalist
About The Position
Quest Food Management Services, Inc. is a privately owned, full service, foodservice management company located in Lombard, Illinois. Founded in 1985, Quest has served schools (elementary, middle, high schools, college/universities) throughout Chicagoland guided by its mission to provide the communities we serve with fresh, high-quality food, exceptional responsiveness and intensely personal service. It has been Quest’s team members who have been the cornerstone of our growth. Quality people, quality food, and quality clients are our recipe for success. Led by our vision to create the most enduring relationships in the industry by what we do and how we do it; with integrity, responsiveness, accountability, respect and excellence. Our Promise: Balance - Quest fosters a fun, supportive environment that puts people first and strives for both culinary excellence and enduring relationships. Our flexible work opportunities encourage a healthy life balance for all of our valued team members. Meaning - Quest believes that every aspect of what we do has significance, and therefore, our food is fresh and made from scratch, using high quality and responsibly sourced ingredients. We nourish our communities with wholesome meals and through our genuine and personal connections. Recognition - Quest provides competitive compensation and benefits, and celebrates the fulfillment of our collective values at all levels of the organization. We support professional growth through training, development and access to highly visible leadership. Position Summary: The HR Generalist will be responsible for providing support to Operations for daily core HR needs including Employee Relations, Compliance, Non-Exempt Performance Management, Onboarding, etc.
Requirements
- Bachelor’s Degree
- At least one year of related experience
- Excellent Verbal and Written Communication Skills
- Strong Organizational Skills and Attention to Detail
- Strong Interpersonal and Problem-Solving Skills
- Proficient in MS Office Applications
- Ability to read, write and speak English proficiently
Nice To Haves
- 2-5 years’ experience
- Thorough knowledge of IL Employment Laws and Regulations
- Prior experience in Contract Food Service Management Industry
- SHRM-CP or PHR Certification
- Proficient in ADP Workforce Now
Responsibilities
- Cascades the vision of Quest Food Management Services, ensuring the Quest vision, values and founding principles are effectively communicated, understood and practiced.
- Level One Employee Relations Support includes high level questions, policy interpretation, investigations, etc.
- Support managers on documenting and communicating performance feedback
- Conducting periodic audits of employee records, files, and workplace poster requirements to ensure federal and state compliance
- Support Recruiting and Onboarding of Non-Exempt Team Members
- Provide guidance to Unit Leaders on Quest Employee Handbook and applicable Employment Law
- Support Unit Leaders on documenting and communicating feedback on performance and behavior
- Support all Engagement Programs to include surveys, recognition, Stay and Exit Interviews
- Prepare files and reports for Leadership as needed
- Support Payroll Function in ensuring units are following all required / established pay practices
- Support Non-Exempt Annual Review Process
- Support Time and Attendance Process to ensure proper tracking and administration
- Assist in responding to Unemployment Claims
- Special Projects as assigned
Benefits
- Competitive compensation and benefits
- Professional growth through training, development and access to highly visible leadership
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
