Human Resources Generalist

Ferguson Enterprises•Carol Stream, IL
•Onsite

About The Position

Ferguson is seeking a Human Resources professional to support its Distribution Center team at the Carol Stream, Illinois location. This is an onsite role supporting an estimated workforce of 150 hourly associates and more than 15 exempt leaders. The role focuses on associate engagement, leadership development, and building a positive, high-performance culture across the facility. The Human Resources Generalist partners with associates and leaders at all levels, coaches leaders through performance conversations, supports employee relations, and helps maintain consistent and practical HR practices. The position works alongside Distribution Center leadership on staffing strategies, onboarding and training, career development, succession planning, communication, retention, and organizational change. Ferguson describes itself as a Fortune 500 company with approximately 36,000 associates across 1,700 locations. Its benefits offering includes health, dental and vision coverage, paid time off, life insurance, a 401(k) with company match, mental health coverage, gender-affirming and family-building benefits, paid parental leave, associate discounts, and community involvement opportunities. The role is eligible for a bonus or incentive plan. The stated monthly pay range for salaried roles is $5,258.34–$8,408.34.

Requirements

  • Bachelor’s degree or equivalent experience.
  • At least 5 years of HR experience, including at least 2 years supporting site operations as an HR Manager or Business Partner.
  • At least 5 years of HR experience supporting a unionized workforce.
  • Experience supporting a recently established distribution center or site start-up, including workforce planning, recruiting, hiring, onboarding, and organizational readiness.
  • Ability to partner with site leadership to build a positive, high-performing culture and drive engagement, communication, retention, and accountability.
  • Background in industrial or distribution environments with large hourly populations.
  • Demonstrated ability to build trust, influence leaders, and hold teams accountable to expectations and standards.
  • Experience supporting proactive employee relations strategies, maintaining a positive employee experience, and minimizing risk.
  • Strong analytical skills and experience using data to identify trends and drive action.
  • Experience with HR systems and Microsoft tools.

Nice To Haves

  • Experience supporting a unionized workforce in a distribution center, warehouse, manufacturing, or similar operational environment.
  • Experience with Workday.
  • PHR, SPHR, or SHRM HR certification.
  • Bilingual English/Spanish; ability to use resources to support communication across language barriers.

Responsibilities

  • Lead the HR strategy for staffing the new Distribution Center leadership team, applying practices from established Distribution Centers across the company.
  • Identify operational gaps and partner with leaders on practical HR solutions to improve performance, engagement, and retention.
  • Build and deliver reporting on attrition, hiring, performance, and surveys to guide leadership decisions and track progress.
  • Support the design and facilitation of hands-on manager training on interviewing, performance management, employee relations, and day-to-day leadership skills.
  • Partner on employee relations issues by coaching managers, promoting consistency, and maintaining compliance with company policies and employment laws.
  • Stay current on employment law and policy updates and translate changes into clear guidance and practical process updates.
  • Lead and support HR compliance efforts, including audits, background checks, drug screens, and documentation; partner with HRIS and resolve issues while improving processes.
  • Partner with Distribution Center leadership on staffing strategies, onboarding and training, career progression and development programs, succession planning, communication, retention, and organizational change.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Life insurance
  • 401(k) with company match
  • Mental health coverage
  • Gender-affirming and family-building benefits
  • Paid parental leave
  • Associate discounts
  • Community involvement opportunities
  • Bonus or incentive plan
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