Human Resources Generalist

Easter Seals of Massachusetts Inc•Worcester, MA

8d•$65,000 - $69,000•Hybrid

About The Position

Easterseals Massachusetts (ESMA) is seeking a dynamic and experienced Human Resource Generalist to provide comprehensive HR support to both internal teams and our external ESmart clients. This role ensures employees and managers have the resources, guidance, and compliance oversight needed to succeed. The ideal candidate is a hands-on HR professional who thrives in a multi-functional environment and is passionate about delivering high-quality service across the employee lifecycle.

Requirements

Bachelor’s degree or equivalent combination of education and experience
Minimum of 5 years of experience across multiple HR functions
Excellent interpersonal and communication skills
Proficiency in Microsoft Office Suite
Excellent knowledge of state and federal employment laws
Ability to work autonomously

Nice To Haves

Experience using ADP, Paychex
Use of training software, such as Articulate
Training and compliance experience
Experience in nonprofit or multi-entity environments

Responsibilities

Provides day-to-day Human Resources tactical support to functional groups.
Partner with HR Director to make recommendations for compliance and policy changes.
Provide external ESmart clients with Human Resources support and guidance for employment, employee relations, benefits, and payroll-related inquiries, issues, and decision-making.
Resolve routine administrative problems and work with confidential data.
Participate in various department meetings as requested and HR staff meetings.
Assist in the development of policies and procedures for the general operation of compliance and risk management programs and related activities to prevent illegal, unethical, or improper conduct.
Maintain and review policies and procedures; create a process to track revision dates and policy ownership to ensure policies remain up to date and reviewed within the designated timeframe.
Assist with the review and revision of the ESMA HR Guide, Summary of Employee Benefits, and various HR forms and processes.
Participate in the development and coordination of online and in-person required training and policy assignments to ensure annual compliance for all departments.
Ensure compliance with documentation requirements for HR files.
Coordinate compliance/regulatory mailings, notification tracking, and distribution as required by law/regulations.
Administer benefit plans and ensure compliance with HIPAA and COBRA for functional groups.
Under the direction of the Director, coordinate benefit plans and invoicing; communicate and provide benefit plan compliance information, including HIPAA and COBRA compliance.
Administer leaves of absence and manage employee injuries for functional groups.
Oversee weekly/bi-weekly payroll administration for designated ESmart clients, ensuring compliance with applicable laws, identifying and resolving discrepancies, and communicating with clients on corrections needed; process applicable payrolls and provide backup for the Senior Payroll Specialist as needed.
Partner with Payroll, HRIS, Compensation, and Benefits functions as needed to provide solutions for clients; communicate and provide guidance to employees as needed.
Supports annual HR cycle deliverables, including performance management, merit and bonus awards, and benefits enrollment.
Review resumes and conduct phone interviews for assigned positions to prevent backlog of work during peak season; assist with recruitment activities such as posting jobs and scheduling interviews for both ESMA and ESmart clients.
Assist in the recruiting and hiring process for functional groups, including requisition forms, applicant screenings, preliminary interviews, compliance with licensing and certification requirements, background checks, extending employment offers, and making recommendations to appropriate hiring managers.
Assist in creating job postings and ensure timely advertisements on social media, ADP, Indeed, and other recruitment boards as needed.
Assist in recruitment campaigns; participate in job fairs, college relations programs, general networking, and other activities to help ensure a robust candidate pipeline.
Support the employee onboarding and offboarding processes by contributing to the work and helping to create efficiencies in workflow, including any part of the employee lifecycle.
Initiate and organize the complete onboarding process for newly hired employees, including communication and initiation of various systems from all departments, as well as coordinating and/or conducting first-day orientations.
Initiate and organize the complete offboarding process, including conducting exit interviews to help identify opportunities to retain talent and assess recruitment strategies.
Assist with the performance review process and implementation of any new processes.
Serve as the first point of contact for accommodation requests, process requests within established guidelines, and escalate as necessary through defined processes.
Assist the HR Director with the coordination of team-building activities and company events.
Complete HR departmental surveys as needed.
Actively assist in HR projects, including audits.
Travel to ESMA and client site locations throughout the Commonwealth to complete work on-site as needed.
Perform any other duties and/or tasks that may be assigned on an as-needed basis.
Complete special projects and all other duties as assigned.