Human Resources Generalist
About The Position
The Human Resources Generalist supports day-to-day HR operations across the employee lifecycle, with primary responsibility for compliant onboarding, employment records, pre-employment requirements, HR systems, recruitment support, and the first 90 days of employment. The role provides responsive service to applicants, employees, and leaders; maintains accurate and confidential records; analyzes workforce data; and escalates complex employee relations, legal, or policy matters to the appropriate HR leader. The position handles HR operations and compliance, talent acquisition and onboarding, employee lifecycle support, and data reporting and continuous improvement. It works with hiring managers and employees, coordinates pre-employment checks and onboarding, supports routine HR inquiries, and prepares reports and dashboards for leadership. Work is performed primarily in a standard office environment, with frequent computer and telephone use and required local travel throughout the service area. Rare evening hours may be needed for recruitment or organizational events. The position has no supervisory responsibility.
Requirements
- Bachelor’s degree in human resources and one to three years of related HR experience.
- Working knowledge of core HR practices and applicable employment requirements, including confidentiality, records management, onboarding, and equal employment opportunity principles.
- Experience using an HRIS and applicant tracking system.
- Proficiency with Microsoft 365, including Excel, Word, Outlook, Teams, and PowerPoint.
- Ability to manage multiple deadlines, maintain accurate records, exercise sound judgment, and handle sensitive information with discretion.
- Strong written, verbal, interpersonal, analytical, and customer service skills.
- Ability to work effectively and respectfully with employees, candidates, and leaders from diverse economic, cultural, and professional backgrounds.
- Valid Ohio driver’s license and reliable transportation for local travel throughout the service area.
- Ability to successfully complete required background checks and fingerprinting.
Nice To Haves
- SHRM-CP, PHR, or another relevant HR certification.
- Experience with UKG Ready or a comparable HRIS and with HR reporting or people analytics.
- Experience supporting recruitment, onboarding, and compliance audits in a multi-site or mission-driven organization.
Responsibilities
- Maintain accurate, complete, and confidential employee records in UKG Ready, including personnel, training, benefits, and onboarding documentation.
- Coordinate and track Form I-9, background checks, FBI and BCI fingerprinting, education verification, transcripts, and other pre-employment requirements.
- Conduct routine file and data audits, identify missing or inconsistent information, document corrective actions, and support audit readiness.
- Prepare standard HR correspondence, reports, templates, and records in accordance with approved policies, retention requirements, and confidentiality standards.
- Monitor assigned compliance activities and escalate potential policy, documentation, or regulatory concerns.
- Partner with hiring managers to clarify position requirements, recruitment timelines, selection steps, and onboarding responsibilities.
- Post approved openings, coordinate interviews and recruitment events, communicate with candidates, and maintain accurate applicant records in the applicant tracking system.
- Serve as the candidate’s primary contact from pre-employment through onboarding, providing instructions, status updates, and a professional experience.
- Schedule and conduct onboarding appointments, including paperwork, fingerprinting, education verification, orientation logistics, and HRIS entry.
- Support hiring managers with recruitment process training, tools, and consistent practices; escalate exceptions or selection concerns to HR leadership.
- Respond to routine employee and supervisor questions regarding policies, processes, benefits, and HR services; research issues and escalate matters outside assigned authority.
- Support employees and leaders during the first 90 days of employment by monitoring onboarding completion, responding to concerns, and helping resolve routine issues.
- Occasionally assist with fact-finding, documentation, and scheduling related to employee relations matters under HR leadership’s direction.
- Coordinate exit interviews, summarize themes, and provide timely trend information to HR leadership.
- Support employee recognition, engagement, and retention initiatives and events.
- Compile and analyze HR metrics, including onboarding completion, time-to-fill, early turnover, performance management trends, employee survey results, and exit feedback.
- Prepare clear, accurate reports and dashboards for HR and organizational leadership, noting material trends, data limitations, and recommended follow-up.
- Identify opportunities to improve HR workflows, candidate and employee communications, system accuracy, and service delivery.
- Participate in HR projects and perform other related duties consistent with the purpose and level of the position.
Benefits
- Health insurance starting the first day.
- 401(k) plan including employer match.
- Competitive time off benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
