Human Resources Generalist

McCoy-Rockford•Austin, TX

25d•Onsite

About The Position

The HR Generalist is the primary day-to-day Human Resources resource for McCoy Rockford employees and managers across the Austin and San Antonio (Rio Grande) markets. This hands-on, in-office role is based in Austin or San Antonio and supports HR operations across both markets, including recruiting, onboarding, employee lifecycle administration, time and attendance management, commission processing, payroll backup, benefits, employee communications, HR systems, invoice reconciliation, compliance, employee relations support, audit readiness, and general employee assistance. The position maintains a visible local HR presence while partnering with the broader HR team, cross-functional departments, vendors, managers, and regional leaders. It independently handles routine HR processes and escalates higher-risk employee relations, leave, investigation, accommodation, compensation, policy, or strategic matters to senior HR or leadership. The role also serves as a trained backup for semi-monthly and biweekly payroll processing and helps maintain accurate records, internal controls, and year-round compliance readiness. The role requires regular travel between Austin and San Antonio and occasional travel to other Company locations. It operates in a professional office environment with regular interaction with employees, managers, vendors, and business partners. Overtime may be required as needed. Physical activities include occasional lifting or carrying items weighing up to 12 pounds, pushing or pulling an office chair, climbing stairs, walking and standing, frequent reaching, and rare bending, squatting, stooping, or kneeling. The employee may occasionally be exposed to ambient warehouse temperatures.

Requirements

Minimum five years of progressive HR experience, preferably in an HR Generalist, HR Operations, or similarly broad role supporting employees and managers independently.
Hands-on experience with recruiting, onboarding, employee lifecycle administration, benefits, payroll processing, and commissions.
Working knowledge of federal and Texas employment laws and general HR compliance requirements.
Strong attention to detail, accuracy, organization, follow-through, and ability to manage multiple priorities and recurring deadlines.
Sound judgment, including the ability to recognize matters requiring escalation and appropriately handle confidential information.
Strong written and verbal communication, customer service, and relationship-building skills.
Strong analytical and problem-solving ability, including researching discrepancies and driving issues through resolution.
Comfort working with payroll, benefits, financial, HRIS, and employee data.
Ability to work independently, adapt to changing business needs, and remain closely connected to the broader HR team.
Advanced proficiency with Microsoft Excel, Word, Outlook, PowerPoint, SmartDraw, and SharePoint.
Ability to travel regularly between Austin and San Antonio and occasionally to other Company locations.
Ability to work overtime as needed.

Nice To Haves

Bachelor's degree in Human Resources, Business Administration, or a related field is preferred.
Experience with HR/benefits invoice reconciliation and HR, payroll, retirement plan, or compliance audits is preferred.
Experience with ADP Workforce Now or another major HRIS/payroll platform is strongly preferred.
Multi-location HR support experience is preferred.
SHRM-CP or PHR certification is a plus.

Responsibilities

Serve as the primary day-to-day HR resource for Austin and San Antonio employees and managers, providing guidance on routine HR processes, benefits, payroll, policies, onboarding, and employee resources.
Partner with HR leadership to administer policies and programs consistently, support regional leaders with routine HR administration, and escalate employee concerns, workplace trends, or higher-risk matters as appropriate.
Travel regularly between Austin and San Antonio and occasionally to other Company locations as business needs require.
Lead full-cycle recruiting for assigned positions, including postings, sourcing, resume review, candidate screening, interview coordination, candidate communications, and hiring-manager partnership.
Coordinate offers, background checks, drug testing, reference checks, and other pre-employment requirements; maintain recruiting documentation and track open roles, pipelines, and hiring activity.
Coordinate onboarding from accepted offer through completion of HR, payroll, IT, policy, compliance, and training requirements, including team onboarding plans and day-one preparation.
Partner with managers, IT, Payroll, Facilities, and other departments to ensure new hires complete required acknowledgements and training; support surveys and 30- and 90-day check-ins and follow up on incomplete requirements.
Process employee lifecycle changes and offboarding activities in coordination with HR leadership while maintaining accurate employee records.
Serve as a trained backup for semi-monthly and biweekly payroll processing; maintain knowledge of payroll schedules, controls, deadlines, and approvals; provide coverage when the primary processor is unavailable.
Review employee changes, compensation, deductions, time records, commissions, and other payroll inputs; conduct pre- and post-payroll reviews and reconciliation; assist with routine employee payroll questions.
Maintain confidentiality and appropriate controls for payroll, compensation, banking, and other sensitive data.
Coordinate, document, review, and process commission information; maintain commission schedules, calculations, approvals, and historical records; resolve missing or inconsistent information; support routine commission questions and maintain audit-ready documentation.
Serve as a first point of contact for routine benefits questions, support Open Enrollment communications and tracking, coordinate routine benefits administration, and escalate complex eligibility, leave, or compliance matters.
Review and reconcile HR and benefits vendor invoices against enrollment and payroll information; research discrepancies and coordinate invoice approvals, payment submissions, recurring payment tracking, and supporting documentation with relevant teams and vendors.
Assist with budget tracking and review of unusual charges or variances.
Maintain regional HR records and documentation in audit-ready condition; support HR, payroll, benefits, retirement plan, I-9, personnel file, workers' compensation, and other audits.
Gather employee, payroll, benefits, eligibility, census, contribution, and supporting documentation and maintain audit trackers through completion.
Support ACA, EEO-1, compliance training, employee acknowledgements, and recurring annual and quarterly HR compliance requirements; conduct periodic record reviews and escalate documentation gaps or control concerns.
Maintain accurate employee data in ADP Workforce Now and other HR systems; conduct HRIS audits, correct discrepancies, and generate reports for HR operations and compliance.
Support system testing, process changes, data validation, and improvements to system utilization and reductions in manual work.
Draft and distribute employee communications about HR programs, benefits, onboarding, policies, payroll, compliance, training, and organizational updates; maintain HR templates, notices, FAQs, guides, forms, presentations, and training materials.
Serve as an initial contact for routine employee workplace questions and concerns, gather information, maintain appropriate documentation and confidentiality, and support employee-relations follow-up as directed.
Identify recurring administrative challenges, errors, inefficiencies, and control gaps; recommend practical improvements and develop or maintain SOPs, checklists, templates, and trackers.
Partner with HR leadership and cross-functional teams to standardize practices and reduce unnecessary manual work.
Work overtime as needed.