Human Resources Generalist

Center for Justice Innovation•New York, NY

5d•$80,000 - $90,000•Hybrid

About The Position

The Center for Justice Innovation’s People Department is seeking a Human Resources Generalist to support the day-to-day administration of HR operations. Reporting to the Associate Director of Human Resources Operations, this role implements established HR processes and supports efficient service delivery across the organization. It maintains accurate HR data, coordinates HR programs, and responds to routine employee and manager inquiries. The Human Resources Generalist supports recruitment administration and onboarding; HRIS recordkeeping and reporting; employee offboarding; timekeeping and payroll support; benefits and leave coordination; compliance and audits; vendor administration; and internal HR projects. The role also helps document and maintain standard operating procedures and ensures assigned processes follow established procedures. This is a full-time hybrid position based in Midtown Manhattan, with 2–3 days on site and occasional travel within New York City, to Newark, New Jersey, and to Upstate New York. Compensation is $80,000–$95,000, commensurate with experience. The Center for Justice Innovation is a nonprofit organization with more than 900 staff and an annual budget of $130 million. It advances community safety and racial justice through operating programs, original research, and expert assistance and policy guidance.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field and 3–4 years of relevant experience, or an Associate’s degree and 7–8 years of relevant experience.
General knowledge of benefits, employee relations, recruitment, and other human resources functions.
Excellent verbal and written communication skills.
Strong interpersonal, negotiation, and conflict resolution skills.
Excellent organizational skills and attention to detail.
Strong time-management skills and a proven ability to meet deadlines.
Strong analytical and problem-solving skills, including the ability to interpret data and generate actionable insights.
Ability to prioritize tasks and delegate when appropriate.
Integrity, professionalism, and confidentiality in handling sensitive information.
Thorough knowledge of employment-related laws and regulations.
Proficiency with Microsoft Office Suite or related software.
Proficiency with, or the ability to quickly learn, the organization’s HRIS and talent management systems.
Ability to manage multiple priorities and work under pressure with flexibility and adaptability.
Ability to work independently with minimal supervision and contribute effectively in a team environment.
Ability to influence and build strong relationships with employees, management, and external stakeholders.
Legally authorized to work in the United States at the time of application and throughout employment; the Center cannot sponsor or take over sponsorship of an employment visa.

Nice To Haves

PHR or SHRM certification.
Prior experience with JazzHR and Paycom.

Responsibilities

Administer the applicant tracking system during recruitment cycles.
Initiate background and motor vehicle checks, drug tests, offer letters, degree verification, job description acknowledgments, and wage notices for selected candidates.
Coordinate preboarding activities and prepare new hires for onboarding.
Facilitate onboarding orientations and training sessions for new employees.
Complete I-9 and E-Verify employment eligibility verification in compliance with federal regulations.
Maintain recruitment and onboarding documentation according to established procedures.
Maintain accurate employee records in the HRIS system and enter changes such as hires, terminations, promotions, and transfers.
Generate routine and ad-hoc HRIS reports on employee data, HR metrics, and operational needs.
Conduct periodic HRIS data audits, correct discrepancies, and maintain data integrity.
Create, update, and deactivate HRIS manager accounts and maintain appropriate system access levels.
Troubleshoot basic HRIS issues, escalating system concerns to the Senior HR Manager when necessary.
Provide HR staff and employees with guidance and basic training on the HRIS system.
Process employee separations in the HRIS, including submitting Personnel Action Forms (PAFs).
Coordinate offboarding by sending departing employees required separation information and next steps, including benefits continuation details.
Update HR systems and employee records after departures in accordance with organizational policies and record-retention requirements.
Understand timesheet codes, processes, and timelines to assist programs and the payroll team.
Resolve timecard discrepancies and assist managers and employees with timekeeping issues and inquiries.
Participate in training related to benefits administration, including medical, dental, vision, and 403(b) benefits.
Respond to basic employee benefits inquiries and assist with benefits administration, open enrollment, and wellness initiatives.
Submit vendor bills and liaise with the fiscal team.
Maintain organized employee files and records in accordance with legal and Center retention requirements.
Assist with HR audits by preparing documentation and verifying data accuracy; escalate compliance concerns to the Senior HR Manager.
Enter vendor contracts and invoices into Center systems, manage vendor portal access and documentation, and liaise with vendors to resolve operational issues.
Serve as a first point of contact for routine HR questions and support HR projects and initiatives as assigned by the Senior HR Manager.
Maintain positive working relationships with staff across the Center.
Assist in developing and maintaining standard operating procedures for HR operational processes.
Document workflows and update procedures to reflect current practices and system changes; ensure assigned processes follow established SOPs.
Perform other duties as assigned.