Human Resources Generalist

Rippling•Chicago, IL

10d•$86,400 - $125,000•Hybrid

About The Position

This is a high-execution, AI-first role focused on delivering core HR services with speed, accuracy, and scale. You'll own a defined set of transactional and case-based HR work for your client groups, leverage AI-enabled workflows to handle volume efficiently, and contribute to the continuous improvement of how our team operates. You will be the operational expert who ensures employees and managers in your orgs get fast, high-quality HR support.

Requirements

3–5 years of experience in an HR Generalist role with direct ownership of performance management, employee relations, or HR case work
Demonstrated comfort using AI tools (e.g., ChatGPT, Claude, or similar) in your day-to-day work
Experience managing high-volume, process-driven HR work without sacrificing quality or compliance
Strong written communication: you draft clear, professional documentation with minimal review
Applied knowledge of federal, state, and local employment law, with the ability to flag and escalate legal risk appropriately
Familiarity with HRIS platforms, ticketing systems, and HR tech tools
Process-oriented mindset: you look for ways to systematize and improve repetitive work
Ability to flex across orgs and manage multiple cases simultaneously in a fast-paced environment

Responsibilities

IC Performance Management cases end-to-end, including coaching managers through documentation and process requirements
Terminations & offboarding for Senior Manager and below within your client groups
HR Help Desk cases: triaging, routing, and resolving employee and manager queries
Internal mobility transactions and coordination
Exit interviews: scheduling, conducting, and surfacing themes
HR Inbox management for your assigned orgs
Operate AI-assisted workflows as the default for case intake, documentation, and communications
Identify opportunities to reduce manual effort through automation and prompt-based tools
Contribute to shared templates, prompts, and workflows the team can reuse across orgs