Human Resources Generalist

Los Angeles Center for Ear Nose Throat and Allergy•Hawthorne, CA

24d

About The Position

The Human Resources Generalist provides experienced, hands-on HR support across LAENT’s multi-location medical practice. The role independently manages employee relations, workplace investigations, performance matters, leave administration, reasonable accommodations, workers’ compensation coordination, and employment compliance. The Generalist partners with clinic leadership and the Human Resources Manager to promote consistent practices, sound documentation, timely resolution of concerns, and appropriate risk escalation. The position also serves as a technical resource to HR colleagues through guidance and knowledge-sharing. The role requires regular travel to assigned LA CENTA clinic locations throughout Los Angeles County and surrounding areas to support employee relations, investigations, compliance initiatives, and other HR matters. Business-related travel expenses are reimbursed in accordance with company policy and applicable California law. The position is primarily office-based and involves routine computer use and communication. Occasional travel to clinic locations may be required. Essential functions may be performed with or without reasonable accommodation.

Requirements

3–5 years of progressive HR experience with substantial hands-on employee relations experience and knowledge of California employment practices.
Experience conducting investigations, advising managers, administering leaves and accommodations, and coordinating workers’ compensation matters.
Strong judgment, confidentiality, documentation, communication, organization, and independent problem-solving skills.
Proficiency with HR information systems and common office applications.
Regular travel to assigned LA CENTA clinic locations throughout Los Angeles County and surrounding areas is required.
Must be able to travel between clinic locations as needed to support employee relations, workplace investigations, compliance initiatives, and other HR-related matters.

Nice To Haves

Experience in multi-site healthcare or medical practice settings.
Bachelor’s degree in HR, Business Administration, or a related field, or equivalent experience.
PHR/SHRM-CP or similar certification.
Paylocity experience.
Bilingual English/Spanish proficiency.

Responsibilities

Assess employee complaints, workplace conflicts, and employee relations concerns; conduct timely, objective investigations and document findings.
Advise managers on employee conduct, attendance, performance, corrective action, and consistent policy application.
Prepare or review investigation summaries, corrective actions, performance improvement plans, and employee separation documentation; escalate high-risk matters.
Administer applicable leaves, including FMLA, CFRA, pregnancy disability leave, and other protected or company-provided leave programs.
Determine leave eligibility, coordinate notices and certifications, track deadlines, and manage employee communication and return-to-work processes.
Facilitate ADA/FEHA interactive processes, assess requests and supporting documentation, and collaborate on reasonable accommodations while protecting confidential records.
Coordinate workplace injury reporting, claims communication, work restrictions, modified duty, and return-to-work planning.
Provide guidance on federal, California, and applicable local employment requirements; identify risks and recommend improvements to policies and practices.
Support HR audits, compliant documentation, and consistent policy implementation across clinic locations.
Coach clinic leaders on employee relations response, performance conversations, documentation, and policy application.
Share HR subject-matter expertise with colleagues to strengthen team capability and support development.
Coordinate with the HR Clerk on case-related administrative follow-up, Talent Acquisition on hiring compliance questions, and L&D on HR compliance training content, while each function retains ownership of its core work.
Contribute to process improvements, HR reporting, and departmental projects under the direction of the HR Manager.
Travel between clinic locations as needed to support HR matters.