Human Resources Generalist

Springs Window Fashions•Hialeah, FL

12d

About The Position

The Human Resources Generalist serves as a strategic HR partner for assigned internal customer groups, providing comprehensive support across employee relations, recruitment, training and development, performance management, compensation and benefits, associate engagement, and Environmental, Health, and Safety initiatives. The role works closely with leaders and associates to communicate and consistently apply HR policies and practices in alignment with business objectives. As a trusted advisor to management, the Human Resources Generalist guides coaching, counseling, corrective action, and talent development processes while fostering a positive, compliant, and high-performing work environment. The position also supports HR reporting, compliance, and process improvement to enhance the associate experience and operational effectiveness.

Responsibilities

Serve as the primary HR contact and advisor for assigned business units and departments.
Partner with managers on workforce planning, organizational effectiveness, and talent management initiatives.
Interpret and communicate HR policies, programs, and procedures to leaders and associates.
Promote a positive employee experience and a culture aligned with organizational values and guiding principles.
Build and maintain relationships with leaders and associates through regular communication and visible HR support.
Counsel managers on employee relations matters, including coaching, counseling, corrective action, documentation, performance concerns, and terminations.
Guide leaders through progressive discipline processes while ensuring consistency and compliance.
Support conflict resolution and facilitate constructive conversations between associates and management.
Advise leadership on employment-related concerns and recommend appropriate solutions.
Conduct exit interviews, analyze trends, and recommend ways to improve associate retention and engagement.
Support recruitment and selection activities with Talent Acquisition and assist hiring managers through hiring and onboarding.
Facilitate a positive candidate and new-hire experience.
Promote internal career opportunities and support workforce development initiatives.
Support performance management processes, including performance review cycles, calibration discussions, and Performance Management Review Boards.
Partner with leaders to identify training and development needs, encourage continuous learning, and support succession planning.
Provide guidance about compensation programs and employee benefit plans, collaborating with HR specialists to resolve inquiries and concerns.
Assist in developing, implementing, and improving HR policies, procedures, and employee resource guides.
Ensure compliance with company policies, labor regulations, and employment practices; maintain confidentiality of employee information and sensitive organizational matters.
Support audits, investigations, and compliance initiatives as required.
Develop and maintain HR reports, dashboards, and workforce analytics; analyze trends in turnover, absenteeism, engagement, performance, and other HR metrics.
Research and assess HR program and policy effectiveness, and present findings and recommendations to management.
Lead continuous improvement initiatives in HR processes and services, identifying opportunities to reduce waste, improve efficiency, and enhance customer satisfaction.
Establish service protocols and collaboration processes with HR specialists to support consistent service delivery.
Promote self-service options and HR technology solutions when appropriate.