Human Resources Generalist

Helix Traffic Solutions, LLC•Plymouth, MA

About The Position

Join Helix Traffic Solutions – Traffic Control for a Safer Tomorrow. Helix Traffic Solutions is a national leader in traffic control, work zone safety, and roadway infrastructure services. Northeast Traffic Control, a proud member of the Helix Traffic Solutions network, serves Massachusetts, Maine, New Hampshire, Vermont, Rhode Island, and Connecticut with comprehensive traffic control and traffic management solutions. They offer end-to-end support for roadway and infrastructure projects, combining engineering expertise with hands-on field execution. Their services include traffic engineering design, permitting support, acting as general contractor or subcontractor, installation of impact attenuators and barrier systems, and construction of sign structures. By integrating engineering, permitting, and field operations, Northeast Traffic Control simplifies project coordination and reduces risk. They are a people-first organization focused on public safety, precision, and service, offering a strong culture of safety, professionalism, and accountability, exposure to complex projects, and opportunities for training and advancement, backed by the strength of the national Helix Traffic Solutions network.

Requirements

Minimum of 3–5 years of Human Resources and Payroll administration experience in a unionized work environment.
Demonstrated knowledge of collective bargaining agreements (CBAs), union grievance processes, contract interpretation, seniority systems, wage administration, and payroll compliance related to union employees.
Knowledge of payroll processes, employee benefits, and employment practices.
Strong communication, organization, and problem-solving skills.
Ability to maintain confidentiality and manage multiple priorities.

Nice To Haves

Experience with HRIS and payroll systems preferred.

Responsibilities

Coordinate weekly payroll submissions and review payroll reports for accuracy.
Serve as the primary payroll contact for employees and management.
Prepare and submit certified payroll reports as required.
Oversee payroll processing for union and non-union employees, ensuring accurate application of wage rates, overtime, shift premiums, union dues, benefits, and other contractually required payments.
Maintain compliance with payroll regulations and collective bargaining agreements through audits, reporting, reconciliations, and coordination with union representatives and benefit providers.
Manage employee onboarding, personnel records, and HR documentation.
Support recruiting, hiring, employee development, and offboarding activities.
Answer employee questions regarding policies, payroll, and benefits.
Assist managers with performance management and employee relations matters.
Coordinate employee benefit enrollments and qualifying life events.
Assist with open enrollment activities and benefit communications.
Reconcile benefit invoices and resolve discrepancies.
Maintain compliance with employment laws and company policies.
Manage I-9 documentation, personnel records, unemployment claims, and audit requests.
Support workers' compensation and related reporting requirements.
Partnering with managers and union representatives to address employee relations matters, grievances, disciplinary actions, and contract compliance.
Ensure compliance with labor laws, union agreements, and company policies while supporting employee onboarding, performance management, workforce planning, and recordkeeping.
Maintain employee data within HR and payroll systems.
Generate HR, payroll, and workforce reports as requested.