Human Resources Generalist

ConvenientMD • Portsmouth, NH

10d

About The Position

The Human Resources Generalist oversees employee onboarding, employee changes and terminations, I-9 and annual background check compliance, employee file maintenance, routine audits and reporting, leave and ADA administration, special projects, and general administrative work. The role requires confidentiality and discretion and reports to the Director, Human Resources. It collaborates with finance, talent acquisition, and other ConvenientMD team members to support and improve the employee experience.

The Generalist administers HR systems and processes, supports new hires and employees, responds to routine inquiries, maintains records, coordinates credentialing and employment verifications, develops training materials, prepares reports, and contributes to HR technology improvements and special projects.

Requirements

• 1–3 years of experience in employee onboarding, employee relations, reporting, and HRIS administration.
• Bachelor’s degree in Human Resources or Business Administration, or an equivalent combination of relevant education, training, and experience.
• Strong computer skills, including Microsoft Office and Smartsheet.
• At least 1 year of experience using HRIS systems.
• Exceptional attention to detail and accuracy, with strong organizational skills.
• Analytical mindset and proficiency in data analysis and reporting.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Excellent customer service skills and initiative to follow up on pending or open items.
• Ability to successfully complete all pre-employment screenings and activities in a timely manner.

Nice To Haves

• Experience with ADP Workforce Now.

Responsibilities

• Administer ADP, resolve issues, support system process improvements, and respond promptly to user questions.
• Oversee new-hire processing, employee status changes, and terminations; collaborate with internal teams to improve status-change processes.
• Create, organize, and categorize employee files and respond to file-access requests from internal and external sources.
• Develop or improve training offerings and materials and draft routine HR correspondence.
• Respond to employment verification requests.
• Oversee credentialing requests.
• Support the drafting of routine correspondence, communications, and paperwork.
• Monitor HR inboxes, respond to routine employee and manager requests, and escalate non-routine matters when appropriate.
• Support new-hire onboarding, including pre-hire tasks; serve as a first point of contact for new team members and answer their questions promptly.
• Identify operational improvement opportunities and partner with cross-functional teams to implement solutions.
• Create and analyze standard HR reports and respond to ad hoc reporting requests.
• Assist with review, testing, and implementation of HR technology upgrades.
• Support new and ongoing HR special projects, including compensation, performance management, engagement, and diversity.
• Provide backup for other HR responsibilities as needed.
• Oversee I-9 compliance, annual background check compliance, employee file maintenance, routine audits, leave administration, and ADA administration.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level