Human Resources Generalist

Eataly North America•West Palm Beach, FL

About The Position

The Human Resources Generalist manages various aspects of the HR function of an Eataly store, including recruitment, onboarding, training, policy interpretation, performance management, employee relations, and terminations. The role reports to the Human Resources Business Partner (HRBP) and collaborates with the HRBP to deploy an integrated People strategy from acquisition to exit. The Generalist also supports HR metrics and data analysis and performs other duties as required or assigned.

Requirements

  • Bachelor’s degree.
  • At least 3 years of HR experience, preferably in retail and/or hospitality.
  • Understanding of HR systems, databases, metrics, and other HR components.
  • Solid analytical and problem-solving skills.
  • Excellent communication, listening, and interpersonal skills.

Nice To Haves

  • Fluency in Spanish preferred.

Responsibilities

  • Collaborate with the HRBP to deploy an integrated People strategy from acquisition to exit.
  • Manage recruitment through the Applicant Tracking System, including sourcing and screening candidates, coordinating interviews, collecting feedback, and managing candidate experience and follow-up.
  • Organize in-store hiring events and participate in external job fairs.
  • Train hiring managers on the Applicant Tracking System and effective interviewing.
  • Prepare employees for cultural assimilation through onboarding and new-hire orientation.
  • Manage employee relations issues, conduct objective investigations, hear and resolve employee grievances, and counsel employees and supervisors.
  • Work with managers to make employee coaching and development a daily activity.
  • Collaborate with Corporate to build and implement employee training.
  • Promote awareness and adoption of Eataly’s benefits offerings.
  • Conduct and analyze exit interviews to identify and recommend process improvements.
  • Monitor and implement applicable federal and state HR requirements to ensure legal compliance.
  • Support the HRBP with metrics and data analysis.
  • Perform other duties as required or assigned.

Benefits

  • Medical, dental, and vision insurance.
  • Paid time off.
  • Paid parental leave.
  • 401(k) with match or RRSP.
  • Bonus program.
  • Free daily family meal.
  • Discounts at Eataly.
  • Classes on products and Italian cuisine.
  • Referral bonus program.
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