Human Resources Generalist

ConvenientMD • Portsmouth, NH

43d

About The Position

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another. The Human Resources Generalist is responsible for overseeing employee onboarding, employee changes, employee terminations, I-9 compliance, annual background check compliance, employee file maintenance, routine audits, reporting, leave administration, ADA administration, special projects, and general administrative tasks with confidentiality & discretion. Reporting to the Director, Human Resources, you will collaborate with finance, talent acquisition, and other members of the team at ConvenientMD to support and improve the employee experience.

Requirements

• 1-3 years of experience in employee onboarding, employee relations, reporting, and HRIS administration.
• Bachelor’s Degree in Human Resources/Business Administration or equivalent combination of relevant education, training, and experience.
• Strong computer skills including the MS Office suite, and Smartsheet.
• 1+ Years of experience using HRIS systems, preferably ADP’s Workforce Now.
• Exceptional attention to detail with an ability to complete all work with a high level of accuracy; strong organizational skills.
• Analytical mindset with proficiency in data analysis and reporting.
• Able to maintain confidentiality and handle sensitive information with discretion.
• Excellent customer service skills; strong initiative to follow-up on pending/open items.
• Able successfully complete all pre-employment screenings/activities in a timely manner.

Responsibilities

• Act as an ADP Admin by navigating ADP functionalities, resolving issues, and working to implement system process improvements; provide timely response to user questions.
• Independently oversee new hire processing, employee status changes, and employee terminations; collaborate with talent acquisition, finance, and other internal teams to improve processes around status changes.
• Create, organize, and categorize employee files; respond to requests for file access from inside and outside sources.
• Develop/improve training offerings and corresponding training materials; draft routine HR correspondence.
• Respond to all employment verification requests.
• Oversee credentialing requests.
• Support the drafting of routine correspondence, communications, and paperwork.
• Monitor HR inboxes, respond to routine requests employee and/or manager requests; escalate non-routine items when appropriate.
• Support the employee onboarding processes for new-hires including any/all pre-hire tasks.
• Act as the first touch-point for new team members as they enter into ConvenientMD; answer new-hire questions and respond promptly to questions.
• Identify opportunities for improvement in existing operations; partner with cross functional teams as needed to implement improvement solutions.
• Create and analyze standard HR reports, respond to ad-hoc reporting requests as-needed.
• Assist in the review, testing, and implementation of HR technology upgrades.
• Support new and ongoing human resources special projects (compensation, performance management, engagement, diversity, etc.).
• Provides backup, as needed for other HR related responsibilities.

Benefits

• Urgent care services at no cost to our team members and their families
• Extensive benefit offerings including health, dental, and vision coverage
• Company paid short-term disability
• Optional pet insurance
• 401k match after one year of service
• Access to our primary care (depending on location)
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
• Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level