JT048 - HUMAN RESOURCES GENERALIST

Quality Consulting Group•Barrio Pueblo, PR

11d•Onsite

About The Position

QUALITY CONSULTING GROUP, a leader in the pharmaceutical, biotech, medical devices, and manufacturing industry, is looking for a talented, highly motivated and enthusiastic to join our team. In this role, you’ll work with a highly enthusiastic team, contributing in a world-class manufacturing industry in Puerto Rico & USA.

Requirements

Previous experience in Human Resources, personnel administration, or related administrative functions.
Knowledge of HR practices, employment documentation, recruitment, onboarding, employee records, benefits, and employee relations.
Strong organizational, recordkeeping, interpersonal, and communication skills.
Ability to maintain confidentiality and handle sensitive employee information.
Proficiency in Microsoft Office, including Word, Excel, and Outlook.
Bilingual in English and Spanish preferred.
Ability to work independently and recognize matters requiring management review.

Nice To Haves

Associate Degree in Human Resources, Business Administration, Management, or related field preferred; equivalent experience may be considered.

Responsibilities

Maintain employee personnel files, HR records, and related documentation in an accurate, organized, confidential, and current manner.
Coordinate recruitment activities, including job postings, receiving and reviewing applications, initial candidate screening, scheduling interviews, communicating with candidates, and assisting management throughout the hiring process.
Coordinate new employee onboarding and orientation, including completion of required employment documentation, company policies, benefit information, and other required records.
Process and maintain documentation related to new hires, employee status changes, transfers, promotions, compensation changes approved by management, and employee separations.
Maintain attendance, vacation, sick leave, and other employee leave records and coordinate information with Payroll and management as required.
Assist employees with routine questions regarding company policies, benefits, attendance, leave, and other HR-related matters.
Coordinate employee benefits enrollment, changes, terminations, and related documentation and communicate with benefit providers as necessary.
Coordinate workers’ compensation documentation and follow-up with employees, management, insurance representatives, medical providers, and other appropriate parties.
Maintain employee training records and assist departments in coordinating required training, orientations, certifications, and other employee development activities.
Coordinate the performance evaluation process by notifying supervisors of due dates, distributing appropriate forms, following up on completion, and maintaining completed evaluations in employee records.
Assist supervisors and managers with the proper documentation of employee attendance, performance, conduct, counseling, and disciplinary matters.
Prepare disciplinary documentation based on information and direction provided by the appropriate supervisor or management and maintain the corresponding records.
Receive employee questions, concerns, or complaints in a professional and confidential manner and communicate or escalate significant employee-relations matters to management as appropriate.
Assist management with workplace investigations by gathering information, coordinating interviews, maintaining documentation, and providing administrative support.
Maintain and distribute current Human Resources policies, procedures, employee handbook revisions, forms, and related documents as approved by management.
Monitor routine HR documentation and practices for consistency with company policies and applicable employment requirements and bring potential compliance concerns to management’s attention.
Maintain required workplace labor notices and coordinate updates when necessary.
Prepare employment verification letters and other routine employee documentation as authorized.
Assist with unemployment claims, employment-related information requests, and other HR administrative matters as required.
Coordinate with temporary employment agencies and other staffing providers regarding personnel requirements, employee documentation, attendance, and related administrative matters.
Prepare and maintain basic Human Resources reports and metrics, including, headcount, turnover, absenteeism, vacancies, recruiting status, training status, and other information requested by management.
Assist management in communicating company policies, procedures, employee notices, and other HR-related information.
Promote professional communication and respectful workplace practices and assist employees and supervisors in understanding applicable company policies.
Maintain strict confidentiality of employee, compensation, disciplinary, medical, and other sensitive personnel information.
Support company audits, customer requirements, and compliance activities involving Human Resources records and employee documentation.
Perform other Human Resources and administrative duties consistent with the scope and level of the position as assigned.