Human Resources Generalist

Harbor Health Services, Inc.•Boston, MA

7d•$64,063 - $96,145•Hybrid

About The Position

Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. Harbor Health also operates two Program for All-Inclusive Care for the Elderly in Mattapan and Brockton. To help further the mission of Harbor, we are looking for an extremely talented Human Resources Generalist to join our Human Resources Department. This position is based out of our corporate office in Mattapan, MA and will be hybrid (both in office and remote work). The necessity to be in the office will fluctuate according to tenure, successful completion of onboarding and training, and business needs. Candidates must reside in Massachusetts and live within a commutable distance to our Boston area locations.

Requirements

BA or BS in Human Resources, Business, or a related field, with 2-4 years of experience in a professional business environment performing Human Resources functions as described above
Or Master’s degree in Business or Human Resources, with 2 years in a professional business environment performing Human Resources functions as described above
Excellent organizational and time management skills
Excellent customer service skills, both in person and on the telephone
Excellent written, verbal, and listening communication skills
Demonstrated ability to identify and manage employee relations issues
Comprehensive knowledge of state and federal employment laws
Proven ability to influence, negotiate and build partnerships with all levels of management
Intermediate knowledge of Microsoft Word, Excel, PowerPoint, and Outlook
Understanding and ability to fully utilize HRIS systems including recruitment (ATS), personnel (HRMS), and training applications
Must be able to travel in a timely manner to Harbor Health sites as needed

Nice To Haves

PHR or SHRM-CP certification preferred
Bi-lingual English/Spanish, English/Vietnamese, English/Brazilian Portuguese a plus

Responsibilities

Ensures that the on-boarding process for both managers and new hires is timely and seamless; assesses and determines salary placement on established scales; creates and issues offer letters; processes requisite employment documents.
Proactively maximizes positive employee relations by building successful relationships with employees and partnerships with managers; manages employee relations issues and conducts fair and thorough investigations, ensures proper documentation of employee statements, recommends appropriate resolutions in accordance with laws, regulations, and/or policies, and composes accurate, timely, and clear communications regarding the outcome.
Implements and manages the interactive process for accommodations.
Counsels managers on employee performance issues and responds to employee needs.
Processes employment-related transactions including promotions, reclassifications, etc.; maintains personnel files both manually and via HRIS.
Creates & interprets salary evaluations.
In conjunction with other assigned staff, implements and attends monthly orientation program.
Ensures compliance with all federal and state regulations including required reporting.
Consults with employees and managers by providing feedback, recommendations and information to ensure consistent interpretation of HHSI policies and procedures and federal and state legislation.
Participates in the development of policies and procedures.
Prepares for and participates in regulatory audits; conducts periodic internal audits as needed