Human Resources Generalist
About The Position
The Human Resources Generalist supports the daily operations of the Human Resources Department, including employee relations, onboarding, new employee orientation, performance management, recruitment, and HR compliance. The role serves as a resource to employees and management by providing guidance on HR policies, procedures, and employment-related matters. It conducts new employee orientation, addresses employee relations concerns, supports workplace investigations, and promotes a positive and compliant work environment aligned with PCC Community Wellness Center’s mission and organizational goals. The position also supports HR programs and operations, maintains accurate and confidential personnel information, assists with employee transactions and benefits-related processes, and collaborates with HR leadership and other departments. It is based at the corporate location in Oak Park, Illinois, and may require travel between PCC locations and occasional adjustments to working hours to meet organizational needs.
Requirements
- Associate degree in Human Resources or a related field required.
- One to three years of experience in Human Resources or a similar role.
- Working knowledge of federal, state, and local employment laws and HR best practices.
- Experience conducting new employee orientation, facilitating training, and supporting employee onboarding.
- Experience addressing employee relations concerns, conducting workplace investigations, and supporting disciplinary processes.
- Strong interpersonal, communication, conflict-resolution, and problem-solving skills.
- Ability to handle sensitive employee matters with professionalism, discretion, and confidentiality.
- Ability to manage multiple priorities and collaborate with employees and leadership.
- Ability to travel between PCC locations as needed and occasionally adjust working hours to meet organizational needs.
Nice To Haves
- Bachelor’s degree preferred.
- Professional Human Resources certification (PHR or SHRM-CP) preferred.
- Experience in Human Resources or a similar role involving employee relations and onboarding is preferred.
Responsibilities
- Serve as a primary contact for employees and managers regarding employee relations matters, workplace concerns, and HR policies and procedures.
- Advise managers on employee performance, attendance, conduct, and disciplinary matters.
- Receive, document, and address employee complaints and concerns, escalating complex or sensitive matters to the Director of Human Resources as appropriate.
- Conduct or assist with workplace investigations, including gathering information, interviewing employees, documenting findings, and recommending resolutions.
- Prepare and review disciplinary documentation, including written warnings, performance improvement plans, and termination recommendations.
- Participate in disciplinary meetings, performance discussions, and separations as needed.
- Promote consistent application of organizational policies and procedures across departments and locations.
- Support conflict resolution and positive working relationships between employees and management.
- Maintain accurate and confidential employee relations documentation.
- Plan, coordinate, and conduct New Employee Orientation, introducing new hires to PCC’s mission, values, policies, procedures, and workplace expectations.
- Facilitate orientation presentations and provide guidance on organizational policies, benefits, compliance requirements, and available resources.
- Coordinate with department leaders and stakeholders to support effective onboarding.
- Ensure completion of new-hire documentation, employment eligibility verification, background checks, and other onboarding requirements.
- Track orientation activities, mandatory training, and other onboarding requirements.
- Support new employees during onboarding, answer questions, and facilitate their transition into the organization.
- Identify and implement opportunities to improve orientation materials, processes, and procedures.
- Support administration of HR programs, policies, and procedures in accordance with federal, state, and local employment laws.
- Maintain employee information, personnel records, and documentation in the Human Resources Information System (HRIS).
- Assist with employee status changes, transfers, promotions, separations, and other personnel transactions.
- Monitor and track performance evaluations, required training, certifications, and compliance documentation.
- Support administration of employee benefits, leave requests, and other HR programs in coordination with designated HR staff.
- Assist with recruitment, including candidate screening, interview coordination, and hiring processes.
- Prepare HR reports and maintain accurate, confidential personnel records.
- Guide employees and managers on HR processes, organizational policies, and employment requirements.
- Support employee engagement, recognition, retention, and organizational development initiatives.
- Identify process improvements and recommend solutions to enhance HR operations and service delivery.
- Maintain knowledge of employment laws, HR best practices, and regulatory changes.
- Collaborate with HR leadership and other departments on organizational initiatives and operational needs.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
