Human Resources Generalist

Legal Services Corporation•Washington, DC

17h•$0 - $85,709•Hybrid

About The Position

The Human Resources Generalist provides prompt, courteous customer service to current and prospective employees and managers in support of the day-to-day activities of the Office of Human Resources. Working closely with OHR professionals, the role supports talent acquisition, onboarding and offboarding, benefits and leave programs, performance management, employee engagement, internship programs, HR systems, and record maintenance. The position reports to the Chief Human Resources Officer. The role supports recruitment and hiring for employees and interns, conducts onboarding and orientation, responds to inquiries about HR policies and employee programs, assists with performance management and professional development, maintains employee records and HR data, supports payroll and offboarding processes, and prepares HR reports and communications. It also helps coordinate OHR events and maintain employee resources. The position is based in Washington, DC, with a hybrid schedule of two days per week under LSC’s Hybrid Work Policy.

Requirements

Bachelor’s degree in a related field, or an equivalent combination of education and experience.
At least three years of human resources generalist experience, including maintaining employee records and electronic databases.
Strong knowledge of federal employment laws, regulations, and compliance requirements.
Excellent oral and written communication skills and strong interpersonal skills for working with diverse cultures and populations across organizational levels.
Experience with Microsoft Office Suite, including strong working knowledge of Word, Excel, and PowerPoint.
Good analytical skills and ability to perform basic mathematical and statistical calculations.
Ability to manage multiple projects and tasks simultaneously and adapt to shifting priorities.
Sound judgment, cultural sensitivity, discretion, and ability to handle confidential information appropriately.
Proactive and responsible approach to adopting emerging technologies, including generative AI, to improve efficiency and support innovative, high-quality work.
Commitment to LSC’s mission.
Initiative, good judgment, attention to detail, anticipation of issues, and creative, solution-oriented problem-solving.
Excellent customer service and ability to work with all staff regardless of personal circumstances.
Ability to interpret and apply policies, regulations, and best practices when precedent is unclear, making sound decisions and recommendations with limited guidance while balancing organizational, employee, and legal considerations.
Unimpeachable integrity and personal ethics.
Strong organizational and time-management skills, including ability to produce effective written materials, give group presentations, and conduct meetings.
Accuracy, thoroughness, quality monitoring, systematic organization of information, adaptability, and ability to work independently and collaboratively.

Nice To Haves

Experience with nonprofit or mission-driven organizations.
Experience with recruitment, onboarding, and benefits and paid leave policies.
Experience communicating policy or procedure information to diverse populations.
Experience with ADP Workforce Now.

Responsibilities

Support full-cycle employee recruitment and onboarding, including drafting and posting announcements, preparing interview materials, maintaining application files, scheduling and conducting screening and interviews, and completing background and reference checks.
Identify recruitment strategies to attract diverse and talented applicants, and monitor recruitment expenses and budgeted costs.
Manage annual internship recruitment and hiring cycles; coordinate screening, interviews, checks, university and organization relationships, and intern activities and events.
Schedule and conduct new employee orientation, prepare onboarding materials, obtain required documentation, and coordinate workplace setup with finance and technology teams.
Respond to inquiries about OHR policies, practices, benefits, and leave programs; assist with open enrollment and benefits orientations.
Provide administrative support to the Chief Human Resources Officer and assist with OHR research, projects, process improvements, standard operating procedures, and checklists.
Schedule and monitor performance management milestones in ADP, generate compliance reports, and track reviews.
Assist with professional development and training programs, including researching opportunities and securing provider documentation.
Respond to employment, mortgage, rental, and other verification requests; manage centralized OHR email inquiries, route complex matters, and process and log mail.
Initiate payment requests, prepare OHR billing documentation, process monthly credit card invoices, and resolve discrepancies and errors.
Enter, update, and maintain employee records and HR data; audit records for compliance with internal policies and applicable laws and regulations.
Assist with biweekly payroll processing by coordinating employee-information changes and reconciliations with accounting and finance staff.
Support offboarding and process employee transactions, including hires, transfers, terminations, and benefit enrollment changes, accurately and promptly.
Retrieve and analyze HR data, create reports and metrics, and prepare dashboards and recurring reports on headcount, vacancies, and organizational changes.
Prepare internal communications about staffing, organizational changes, and policies, including newsletters and regular updates; assist with All Staff Meeting materials.
Design and maintain online employee resources and OHR materials on LSC’s internal website.
Coordinate and plan OHR-related staff events, meetings, planning sessions, and celebrations.
Perform other duties as assigned.