Human Resources Generalist

St. John's University • Queens Campus, NY

9d • Hybrid

About The Position

The Human Resources Generalist is a key member of St. John’s University’s HR Services team, working with University leadership, employees, and HR colleagues to support people initiatives and the employee lifecycle. Reporting to the Associate Director of HR Services, the role provides HR support across onboarding, talent acquisition and management, employee engagement, performance management, policy administration, and offboarding. The position also supports HR projects and processes and partners with internal constituents to implement HR practices across the University.

The role serves as a primary HR contact for employees and provides guidance on HR policies, employment regulations, and performance matters. It supports the University’s NEOED talent management platform, succession planning, workforce compliance, engagement and retention efforts, training, professional development, and employee communications. The Generalist also manages onboarding, offboarding, and employee changes, facilitates monthly new-hire orientation, and may lead investigations and recommend development or corrective actions.

The position reports to the Associate Director of HR Services. It may periodically manage a student worker, graduate assistant, or part-time employees. The work is based in a professional office environment; a hybrid schedule may be considered. The position is full-time, normally Monday through Friday, 8:30 a.m. to 4:30 p.m., and may regularly require longer hours and occasional weekend work. Travel is primarily local and may include visits to other New York campuses.

Requirements

• Bachelor’s degree and 3–5 years of practical experience in Human Resources and recruitment, preferably across multiple HR specialty areas, or an equivalent combination of education and experience.
• Ability to interact effectively with employees at all levels.
• Demonstrated agility and adaptability in fast-paced environments.
• Intermediate proficiency with Microsoft Office and Office 365.
• Solid knowledge of HR policies and federal, state, and local employment law.
• HR knowledge; employment law and policy management; relationship management; facilitation, presentation, and communication; performance management; career mobility management and coaching; coaching practices; conflict resolution; change management; investigative skills; critical thinking; ethical practice and sound judgment; independent work; discretion and confidentiality; attention to detail; and organizational skills.
• Respect for, knowledge of, application of, and commitment to equity and inclusion.
• Regular and consistent attendance.
• Ability to occasionally stand, move about, sit, walk for extended periods across campus, carry work, use controls, reach with hands and arms, climb stairs, and communicate; occasionally lift or move up to 10 pounds.
• Availability for the stated weekday schedule, with longer hours and occasional weekend work as needed; ability to assist on an on-call basis during emergency management deployment as needed.
• Willingness to travel primarily locally, including visits to other New York campuses.

Nice To Haves

• Experience with employee data management systems.
• Knowledge of the NEOED platform.
• SHRM Certified Professional (SHRM-CP) certification.

Responsibilities

• Serve as the primary HR point of contact for employees across the University.
• Manage HR operations and maintain knowledge of HR functions and policies.
• Provide guidance on University HR policies and support research, development, review, implementation, and communication of HR policies and procedures.
• Stay informed about regulatory changes and resulting policy changes.
• Support administration of the NEOED talent management platform, including testing, user support, training coordination, data maintenance, and troubleshooting.
• Support talent management and succession planning through data collection, talent profile administration, meeting coordination, reporting, and follow-up.
• Maintain workforce compliance by staying current with local, state, and federal employment regulations.
• Provide guidance on performance management issues, lead investigations, track and report HR concerns, and recommend development, corrective action, and improvement.
• Manage employee separation processes as necessary.
• Manage onboarding, offboarding, and employee change processes; liaise between management and payroll to ensure approvals and information are complete and accurate in a timely manner.
• Ensure compliance with I-9 requirements.
• Collaborate with the HR Services Associate Director and leadership to develop and implement engagement and retention strategies.
• Build and maintain relationships with managers, department leaders, and employees, and learn client group goals and challenges to recommend programs that improve workforce and employee engagement.
• Assist with the development, coordination, and execution of employee surveys and engagement programs.
• Facilitate the monthly new-hire orientation and onboarding program.
• Benchmark best practices and industry trends to develop solutions and initiatives addressing internal challenges.
• Coordinate and facilitate training and professional development programs on University policies and processes.
• Participate in developing HR policies, employee and supervisor communications, training, and solutions to employee engagement challenges.
• Promote a fair, respectful, professional, inclusive, and challenging workplace culture, and champion diversity, equity, and inclusion work.
• Address employee work environment needs and, during emergencies, partner with Public Safety, Facilities, and Environmental Health and Safety; assist the University’s emergency management deployment center as needed on an on-call basis.
• Manage special projects as assigned.
• May periodically manage a student worker, graduate assistant, or part-time employees.

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• Long-term disability insurance
• Tuition remission
• 403(b) employer contribution
• Employee assistance program
• Liberal paid time off policies
• Access to University performing arts, libraries, bookstores, dining facilities, campus recreation, and sporting events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level