Human Resources Generalist

The Greenbrier HotelWhite Sulphur Springs, WV

About The Position

This role is responsible for providing high-energy, visible service within the Human Resources Department and the company. The primary focus is on coordinating and managing recruitment activities, ensuring compliance with regulations, and maintaining accurate records. The position also involves assisting with employee relations, HR projects, and onboarding new team members, while maintaining confidentiality and adhering to company policies.

Requirements

  • High School Diploma or GED
  • Previous experience in a hospitality environment preferred.
  • Two (2) years of Human Resources, Recruiting, Talent Acquisition, or related experience preferred.
  • Experience with applicant tracking systems, Human Resource Information Systems (HRIS), and online recruiting platforms preferred.
  • Previous experience in a union environment preferred.
  • Experience working with employment authorization documentation, visa programs, and international employee onboarding preferred.
  • Experience conducting I-9 verification and maintaining employment eligibility records preferred.

Responsibilities

  • Provide visible, high-energy service with a positive attitude, excellent guest service skills, and a team player mentality.
  • Coordinate and manage recruitment activities for assigned departments.
  • Create, maintain, and post job openings through various recruiting platforms.
  • Review employment applications, evaluate qualifications, and submit qualified candidates to hiring managers.
  • Partner with department managers on recruitment procedures and employment practices.
  • Extend employment offers for hourly positions and communicate terms, conditions, and next steps.
  • Schedule and coordinate pre-employment processing appointments (background checks, drug screenings, new hire documentation).
  • Maintain applicant tracking systems, recruitment records, and employment documentation.
  • Ensure compliance with federal and state employment regulations, company policies, and recordkeeping requirements.
  • Complete Form I-9 verification and maintain employment eligibility records.
  • Maintain working knowledge of employment authorization requirements, visa classifications, and work authorization documentation.
  • Prepare employment-related correspondence, reports, and personnel documentation.
  • Perform data entry and maintain accurate records within HRIS and related databases.
  • Assist with onboarding and orientation activities for new team members.
  • Maintain confidentiality of sensitive employee, applicant, and company information.
  • Know and comply with all company policies and procedures regarding safety, security, and emergencies.
  • Assist with employee relations matters and provide guidance to team members.
  • Support HR projects, audits, and compliance initiatives.
  • Assist with recruitment events, career fairs, and community outreach activities.
  • Prepare reports and metrics related to recruiting, staffing, and onboarding activities.
  • Cross-train and provide support for other Human Resources functions as needed.
  • Learn company policies, procedures, and history to respond to employee and applicant inquiries.
  • Other duties as assigned.
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