Human Resources Generalist

QDSSJobsOhio•Cincinnati, OH

30d•$72,500 - $86,000•Hybrid

About The Position

At Quest Defense Systems & Solutions, our people are at the center of everything we do. We are seeking an experienced Human Resources Generalist to help deliver an exceptional employee experience across a growing population of engineering and technical professionals. As a key member of the People & Culture team, this role is responsible for supporting onboarding, employee communications, HR operations, and employee lifecycle administration while helping ensure a consistent, engaging, and compliant experience for employees across the organization. This role requires a highly organized, professional, and detail-oriented HR practitioner who can operate effectively in a fast-paced, multi-state environment with a strong focus on operational excellence, compliance, and communication. The HR Generalist will lead new employee orientations, prepare employee documentation and communications, support HR systems and processes, and serve as a trusted resource for employees throughout their lifecycle with the company. This position plays an important role in helping the organization build scalable people practices, improve process discipline, and strengthen employee and manager communication. Due to the nature of this role, all candidates must be U.S. citizens or U.S. Persons. This role is hybrid. All candidates must reside in Cincinnati, OH.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field
PHR certification
5+ years of experience in Human Resources, HR Operations, People Operations, or a related HR function
Experience supporting employee onboarding, employee lifecycle administration, and HR operations processes
Experience working in a multi-state employment environment
Working knowledge of employment laws, HR compliance requirements, and confidentiality standards
Experience utilizing HRIS platforms (ADP experience preferred)
Strong written and verbal communication skills
Excellent organizational skills with strong attention to detail
Ability to manage multiple priorities in a fast-paced, growing organization
Proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint, and Teams
Ability to work in a hybrid environment with regular onsite presence in Cincinnati, Ohio
Must be U.S. citizens or U.S. Persons

Nice To Haves

Experience facilitating new hire orientation and onboarding programs
Experience managing employee inquiries, HR ticketing systems, or shared services support functions
Experience supporting remote, hybrid, and onsite employee populations
Experience creating HR communications, templates, SOPs, and employee-facing documentation
Experience with ADP Workforce Now or similar HRIS platforms
Experience with Greenhouse or other applicant tracking/onboarding systems
Experience supporting engineering, manufacturing, aerospace, defense, technology, or other highly technical workforces
Experience working in a rapidly growing or evolving organization
Familiarity with SharePoint and employee communication platforms

Responsibilities

Lead and facilitate new employee orientation programs for employees across multiple locations and states
Coordinate onboarding activities to ensure a positive, welcoming, and compliant employee experience
Prepare onboarding materials, presentations, and communication tools
Partner with managers, Talent Acquisition, IT, Payroll, and other teams to ensure onboarding readiness
Support onboarding workflows and documentation within HR systems
Create, edit, and maintain HR communications across multiple channels
Develop and maintain communication templates, toolkits, and HR resource materials
Draft employee letters and HR-related documentation
Support communication planning and execution for HR programs, meetings, and organizational updates
Support employee lifecycle activities, including new hires, job changes, promotions, transfers, and offboarding
Ensure HR records and employee documentation are complete and accurate
Assist with HR process documentation and standard operating procedures
Support compliance-related documentation and tracking requirements
Partner with Payroll and HR to ensure data accuracy and timely processing
Monitor and respond to HR support tickets, employee inquiries, and service requests in a timely and professional manner
Serve as a primary point of contact for employee questions
Triage and route inquiries to the appropriate HR, Payroll, Benefits, or leadership team members as needed
Track ticket status, resolution timelines, and recurring themes to improve employee experience and process effectiveness
Maintain accurate documentation of employee requests and resolutions
Support the development of self-service tools, FAQs, and knowledge resources to reduce repetitive inquiries
Help establish consistent service standards and response expectations for HR support activities
Prepare materials and logistics for HR-led meetings and employee sessions
Coordinate meeting setup and technology support using Microsoft Teams and related platforms
Manage meeting invitations, recordings, attendance tracking, and follow-up communications
Assist with presentations, employee engagement activities, and HR events
Support compliance with multi-state employment requirements and company policies
Maintain confidentiality and professionalism in handling employee information
Help improve HR process consistency, documentation, and operational discipline
Identify opportunities to improve communication, efficiency, and employee experience