Human Resources Generalist

Lancaster County•Lancaster, PA

2d•Onsite

About The Position

The HR Generalist is a pivotal role within the HR Department, with a strong emphasis on Human Resources Management System (HRMS) data transaction processing and reporting, system troubleshooting and testing, and user support. This role also administers the organization’s Learning Management System (LMS), coordinates training programs, and leads the Employee Engagement Committee to foster a positive and inclusive workplace culture.

Requirements

Bachelor’s degree in human resources, or related field; or High School Diploma with a minimum of 5 years’ experience in the areas listed above; or any equivalent training, knowledge, and experience.
Understanding of basic human resources management practices, particularly within a government setting.
Familiarity with bargaining unit agreements and the specific nuances related to County, Court, and Merit Hire departments.
Knowledge of laws, regulations, and principles relevant to human resources.
Ability to make sound judgments based on facts and apply HR policies effectively.
Excellent verbal and written communication skills, including strong presentation abilities.
Ability to interact effectively and positively with people, agencies, and organizations, fostering strong professional relationships.
Ability to handle sensitive information and situations with discretion, maintaining strict confidentiality.
Proficiency in various computer applications, including Microsoft Word, Outlook, and other relevant software.
Must have own transportation to travel to other County offices, job fairs, seminars, and similar engagements as required.
Strong attention to detail
Criminal background check

Nice To Haves

Must be able to develop and deliver presentations to employee groups
Must be able to consistently deliver outstanding customer service
Must be able to work independently and be creative in developing meaningful County programs

Responsibilities

Ensures all data HRIS transaction requests for county employees, including new hires, separations, salary increases, promotions/demotions, and transfers, are accurate and comply with established county policies and collective bargaining agreements as relevant.
Verifies that all new hire tasks are completed accurately and in compliance with county procedures.
Assists departmental liaisons with questions related to the completion of required processes, notifies departments of any necessary changes, and provides training as needed.
Troubleshoot HRIS issues, resolve user errors and partner with HRIS Controller and IT staff.
Support HRIS testing related to system upgrades and workflow improvements.
Coordinates with management and System Administrator to support updates and new releases for Workday HRMS. Updates job aids as required on an ongoing basis.
Create and run HRIS reports and dashboards for HR, leadership and compliance needs.
Administers the Learning Management System (LMS), point of contact for communication, assignments, tracking compliance, analysis and reporting.
Serve as lead administrator for the employee engagement committee. Coordinate committee meetings.
Plan and execute employee engagement events and recognition programs.
Assists with the onboarding process for new employees, ensuring a positive and seamless experience.
Serves as a back-up for the Office Support III position when necessary.
Keeps up to date with policies and procedure changes, contractual agreements, and Workday updates.
Provides positive and accurate customer service to citizens, employees, and vendors through various communication methods, including in-person, mail, telephone, or email.
Maintains the confidentiality of all sensitive Human Resources information.
Performs other duties as assigned to support the HR Department’s goals and operations.