HUMAN RESOURCES GENERALIST

Goodwill Industries of Arkansas•Rogers, AR

18d

About The Position

The Human Resources Generalist supports talent acquisition, performance management, employee relations, and compliance for an assigned area or region, in alignment with established strategies, policies, and applicable federal, state, and local laws. The role provides guidance on HR policies and programs, including recruiting, benefits, compensation, employee relations, and compliance; assists with developing and applying HR practices and procedures; answers HR-related questions; maintains records and prepares HRIS reports; and facilitates employee onboarding and offboarding. The Generalist coaches and mentors managers and employees, advises them on ICARE values and ACE culture, investigates employee relations issues, counsels employees, documents concerns, and recommends corrective actions and supporting documentation. The position monitors employment-law changes and trains managers to support compliance. It requires effective communication with stakeholders, strict confidentiality, independent work, and the ability to handle multiple sites and priorities.

Requirements

Equivalent to a four-year college degree, plus two years of employee relations experience, or an equivalent combination of education and experience.
Working knowledge of HR-related laws, regulations, and best practices.
Planning, organizing, and project management skills.
Excellent communication and presentation skills.
Ability to multitask, shift priorities, and handle high-pressure, time-sensitive situations.
Strong interpersonal skills to build relationships, promote teamwork, and resolve conflicts.
Ability to handle confidential or sensitive information professionally.
Ability to work independently.
Ability to handle multiple sites.
Primary working language is English.
Advanced HR Information Systems skills.
Intermediate alphanumeric data entry, contact management, payroll systems, and presentation software skills.

Nice To Haves

SHRM-CP or PHR certification.
Bilingual in Spanish.

Responsibilities

Partner with and provide guidance to the assigned region on HR policies and programs, including recruiting, benefits, compensation, employee relations, and compliance.
Assist with developing and applying HR concepts, practices, policies, and procedures to address organizational needs.
Answer general HR questions about policies, procedures, benefits, and employee relations.
Maintain HR-related documentation and records.
Prepare HRIS reports.
Facilitate employee onboarding and offboarding.
Coach and mentor managers and employees.
Advise managers and employees on ICARE values and ACE culture.
Investigate employee relations issues, counsel employees, and document concerns.
Recommend corrective action and appropriate documentation for managers.
Monitor employment-law changes and train managers to support compliance.
Communicate effectively with all stakeholders.
Maintain confidentiality of company and employee information.
Perform other related duties as assigned.