Human Resources Generalist (Corporate)

Ingram Content Group•La Vergne, TN
•Onsite

About The Position

Ingram Content Group is hiring a Human Resources Generalist for its Corporate HR team in LaVergne, Tennessee. The role guides HR delivery to support business-unit performance and administers employment lifecycle functions, including sourcing, staffing, employment administration, onboarding, associate relations, leave and benefits administration, and training. The position advises managers and associates on regulations, policies, HR practices, performance management, promotions, and compensation. It supports employee relations investigations and resolution, escalates complex matters to senior HR leadership, and helps managers with coaching and corrective action. The Generalist also supports performance reviews, training and development initiatives, compensation and benefit programs, leave and disability claims, HR records and reporting, and improvements to HR processes and services. The stated hiring salary range is $65,224 to $82,466, with the actual offer determined by factors including education, experience, skills, geographic location, and market alignment.

Requirements

  • Bachelor’s degree or directly related year-for-year experience.
  • Three years of human resources experience with exposure to generalist responsibilities.

Nice To Haves

  • Bachelor’s degree.
  • Proficiency in MS Excel, including creating reports, extracting data, and using VLOOKUP.
  • Experience with HR systems such as UKG, PeopleSoft, SmartRecruiters ATS, and DocuSign.
  • Working knowledge of the end-to-end leave-of-absence process, including FMLA, disability insurance, and other federally mandated programs.
  • Ability to prioritize effectively and solve problems.
  • Strong critical-thinking skills.
  • Ability to develop effective interpersonal working relationships across the business.

Responsibilities

  • Administer employment lifecycle functions, including sourcing, staffing, employment administration, onboarding, associate relations, leave administration, benefits administration, and training.
  • Deliver orientation and educate new hires on company policies and procedures.
  • Advise and counsel managers and associates on state and federal regulations, company policies and procedures, and HR practices related to associate issues, performance management, promotion, and compensation.
  • Support associate relations matters, including investigations, resolution strategies, and recommendations concerning counseling or employment status.
  • Escalate complex associate relations matters to senior HR leadership to support consistent practices and mitigate legal risk.
  • Guide managers and supervisors on employee coaching and corrective action, and review or approve associate disciplinary paperwork.
  • Support the annual performance review process.
  • Partner with Learning and Development and senior client-group leadership to assess training needs and develop leadership and associate development initiatives.
  • Administer or support compensation and benefit programs, unemployment claims, and the ICG leave process.
  • Serve as HR liaison with the third-party administrator for Short-Term Disability claims.
  • Maintain paper and electronic associate records, enter status changes in HRIS systems, and generate reports as needed.
  • Identify and recommend HR process and policy changes; partner with senior HR to develop and maintain procedures that improve HR program and service delivery.
  • Participate in or facilitate HR task forces.
  • Collaborate with senior HR and management on activities that support job satisfaction, engagement, and morale.

Benefits

  • Medical and prescription drug plans, HSA, vision, dental, and health care FSA, available beginning the first day of employment.
  • 15 vacation days and 12 sick days accrued annually, plus 3 personal days.
  • 401(k) match.
  • Life and AD&D coverage.
  • Employee Assistance programs.
  • Group Legal benefits.
  • Wellness program with access to an onsite gym and basketball court.
  • Tuition reimbursement.
  • Financial and in-kind opportunities to engage with community nonprofits.
  • Company match program for United Way donations.
  • Volunteer opportunities and in-kind drives for nonprofits throughout the year.
  • Game room with ping pong and foosball.
  • Casual dress code.
  • Flexible schedules, depending on the team.
  • Competitive compensation package.
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