Human Resources Generalist

Spence-Chapin Services to Families and Children•New York, NY
•$80,000 - $90,000•Onsite

About The Position

Spence-Chapin is seeking a Human Resources Generalist to support the Senior Director of Human Resources and perform a broad range of HR, administrative, and analytical duties. The role is a pivotal part of the HR team, supporting daily processes with particular emphasis on recruitment, hiring, onboarding, employee support, and HR administration. The successful candidate is resourceful, detail- and deadline-oriented, and able to manage multiple projects. This is a full-time, in-person position with an annual salary range of $80,000–$90,000, commensurate with experience. Spence-Chapin is a New York City-based nonprofit that has provided adoption services and support for more than 110 years. Its programs include domestic and international adoption, birth parent services, well-being services, and international humanitarian aid. The organization describes its culture as one of excellence, inclusivity, compassion, flexibility, and support, and offers a competitive benefits package.

Requirements

  • Bachelor’s degree in a related field.
  • Nonprofit experience.
  • Exceptional communication, interpersonal, and decision-making skills.
  • Demonstrated success conducting interviews by phone, video, and in person.
  • Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint.
  • Experience with database platforms, particularly recruitment, training, and payroll systems.
  • Excellent organizational and interpersonal skills, including the ability to prioritize workload, administer, and resolve problems.
  • Excellent oral and written communication skills, including public speaking and presentation skills.
  • Ability to work collaboratively and independently.
  • Ability to multitask with strong attention to detail.
  • Highly organized with a positive attitude.

Nice To Haves

  • Three to five years of experience in recruitment and knowledge across all areas of human resources.
  • Experience in adoption, foster care systems, or child welfare.
  • HR certification.

Responsibilities

  • Handle administrative tasks for recruiting, onboarding, and new-hire orientation.
  • Create and conduct virtual HR trainings, including new-staff orientation and other trainings as directed.
  • Manage recruitment and partner with hiring managers to clarify qualifications and screening criteria.
  • Create job descriptions and post openings internally and externally.
  • Respond to candidate inquiries, review resumes, and conduct initial employment screenings.
  • Coordinate subsequent interviews between candidates and hiring managers.
  • Communicate and collaborate with staffing agencies for temporary workers as needed.
  • Draft and transmit employment offer letters.
  • Process new hires for required clearances and conduct reference checks.
  • Oversee employee team-building activities, incentive programs, and events, including birthday celebrations and holiday parties.
  • Represent the employer at community and career fairs.
  • Maintain and organize paper and digital personnel files in compliance with licensing audits and applicable employment laws and regulations, and recommend best practices.
  • Review policies and practices to maintain compliance.
  • Maintain knowledge of HR trends, best practices, regulatory changes, and new technologies.
  • Assist with interpreting and executing personnel procedures and policies and provide guidance for business operations.
  • Assist with administering and providing information about employee benefits and leaves, payroll, and time and attendance.
  • Assist with maintaining the employee personnel manual and organizational chart, and contribute to policy development.
  • Use discretion and maintain confidentiality when handling sensitive information.
  • Handle employment-related questions and concerns, referring complex or sensitive matters to the Senior Director of Human Resources.
  • Attend and participate in employee disciplinary meetings and investigations.
  • Conduct exit interviews.
  • Follow standard operating procedures, including internal communications.
  • Perform other department- or agency-related duties and special projects as directed by the supervisor.

Benefits

  • Full health benefits.
  • Generous paid time off and holiday schedule.
  • HRA and FSA plans.
  • Life insurance.
  • Retirement plan with employer contribution.
  • Paid maternity, paternity, and adoption leave.
  • Commuter benefits.
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