Human Resources Generalist

Grand Canyon Education•Phoenix, AZ

About The Position

The Human Resources Generalist delivers HR services to client groups and provides general HR support to employees and front-line managers. The role works closely with management to improve work relationships, build morale, increase productivity, and support retention. The position manages employee relations situations at assigned locations, partnering with the HR Manager as needed to resolve issues, identify trends and root causes, and educate managers on effective responses. It advises management on progressive discipline and termination, and reviews related documentation for completeness and consistency. The role also identifies training and coaching needs, delivers manager and HR-related training, keeps location managers and supervisors informed about relevant labor laws, coordinates related situations with the HR Service Center, advocates for employees as needed, and participates in relevant business and HR meetings. Other duties may be assigned.

Requirements

  • At least 2 years of Human Resources experience, with a strong focus on employee relations.
  • Must pass a background investigation.

Nice To Haves

  • Bachelor’s degree from a regionally accredited institution in Human Resources or Business Administration.
  • PHR certification.

Responsibilities

  • Deliver HR services to client groups and provide general HR support to employees and front-line managers.
  • Work with management to improve work relationships, build morale, and increase productivity and retention.
  • Manage employee relations situations at assigned locations; partner with the HR Manager as needed, identify trends and root causes, and educate managers on effective handling of situations.
  • Advise management on progressive discipline and termination steps; review corrective-action and termination documentation for completeness and organizational consistency.
  • Identify employee and management trends and issues, as well as training and management coaching needs; deliver new-manager and other HR-related training.
  • Stay informed about labor laws, educate location managers and supervisors, and coordinate related situations with the HR Service Center (ESC).
  • Act as an employee advocate as needed.
  • Participate in relevant business and HR meetings.
  • Perform other duties as assigned.
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