Human Resources Generalist

UNC Dairy•Town of Lancaster, NY

13d•$69,000 - $83,400•Onsite

About The Position

The HR Generalist plays an important role in supporting the day-to-day operations of the Human Resources function at the corporate location. This role provides hands-on HR support across a broad range of employee and organizational needs, including employee relations, onboarding and orientation, talent acquisition, employee lifecycle changes, HRIS administration, engagement, learning and development, and HR programs and initiatives. The HR Generalist serves as a resource to employees, leaders, and the HR team, helping to ensure HR processes are administered consistently, efficiently, and in alignment with company policies and practices. This role requires strong judgment, organization, attention to detail, confidentiality, and the ability to build effective relationships with employees and leaders at all levels of the organization.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
Equivalent combination of education and relevant HR experience may be considered.
3+ years of progressive experience in Human Resources, preferably in an HR Generalist, HR Coordinator, HR Specialist, or similar role.
Experience supporting employee relations, onboarding, recruiting, HRIS administration, and employee lifecycle processes preferred.
Working knowledge of HR practices, policies, and employee relations.
Experience with employee investigations, documentation, and HRIS systems.
Strong verbal and written communication skills.
Strong organizational, problem-solving, and time-management skills.
Proficiency with Microsoft Office and HR systems.
Sound Judgment & Confidentiality: Handles sensitive employee matters with discretion and professionalism.
Communication & Relationship Building: Builds trust and communicates effectively with employees and leaders at all levels.
Problem Solving: Approaches employee and business issues with a practical, solutions-oriented mindset.
Accountability: Takes ownership, follows through, and ensures work is completed accurately and timely.
Collaboration & Adaptability: Works effectively with others and adjusts to changing priorities and business needs.

Responsibilities

Provide day-to-day HR support and guidance to employees and leaders on HR policies, procedures, programs, and employee-related questions.
Lead employee relations matters, including documentation, investigations, performance management, attendance concerns, and policy-related issues.
Maintain accurate and organized employee records and HR documentation in accordance with company policies and applicable requirements.
Process and maintain employee information and employment changes within the HRIS, including promotions, transfers, job changes, compensation changes, organizational changes, and terminations.
Assist with the administration and communication of HR policies, programs, and initiatives.
Maintain confidentiality and exercise appropriate judgment when handling sensitive employee and business information.
Prepare HR reports, tracking documents, and other information to support HR decision-making and business needs.
Assist with HR compliance activities, audits, and required employment documentation.
Support HR and operational teams with administrative aspects of DOT compliance requirements.
Maintain required DOT documentation, certifications, testing records, and compliance tracking.
Coordinate required DOT testing, documentation, and follow-up as needed.
Support the recruitment and selection process by candidate communication, interviews, and other recruiting activities.
Partner with Talent Acquisition and hiring leaders to ensure a positive and efficient candidate experience.
Lead and facilitate new employee orientation sessions and ensure new hires receive required information, resources, and company policies.
Coordinate with HR, IT, Payroll, and department leaders to ensure new employees are prepared for their first day and successfully integrated into the organization.
Support core employee lifecycle processes, including promotions, transfers, job changes, organizational updates, and offboarding.
Assist with exit and separation processes, including documentation, system updates, and coordination with appropriate internal teams.
Serve as a resource to employees and leaders regarding workplace concerns, policies, performance expectations, and employee relations matters.
Receive and respond to employee concerns and conduct or assist with investigations, including interviews, documentation, and follow-up.
Partner with HR leadership and managers to address employee issues consistently and determine appropriate next steps.
Support performance management, coaching, corrective action, and related documentation.
Escalate complex or sensitive employee relations matters to appropriate HR leadership.
Maintain confidentiality and sound judgment when handling sensitive employee matters and identify recurring issues or trends for HR leadership.
Support the planning and execution of employee engagement, recognition, and culture initiatives.
Coordinate employee events, recognition programs, surveys, and other initiatives that support a positive workplace culture.
Partner with HR leadership and other departments to promote participation in engagement initiatives.
Support the coordination and administration of corporate training and development programs.
Coordinate training logistics, communications, attendance tracking, and required documentation for corporate trainings.
Maintain training records and support completion of required corporate training.
Partner with HR leadership and internal stakeholders to support corporate employee development initiatives.
Maintain accurate employee data within the HRIS and support the timely processing of employees and organizational changes.
Assist with HRIS data audits and corrections to ensure data integrity.
Generate routine HR reports and assist with analysis of HR data as requested.
Support HR technology initiatives, system updates, and process improvements.
Participate in HR projects and initiatives that support organizational and business priorities.
Identify opportunities to improve HR processes, employee experiences, and administrative efficiency.
Perform other duties and responsibilities as assigned.