Human Resources Generalist

RHA Health Services, LLC • Raleigh, NC

42d • Hybrid

About The Position

We are hiring for: Human Resources Generalist. Type: Regular. If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! The HR Generalist provides broad-based human resources support across a multi-state IDD and Behavioral Health organization. This role partners closely with several HR Business Partners to deliver high-quality employee relations support and ensure consistent application of policies and practices across six states.
The HR Generalist serves as a first point of contact for employee inquiries, assists with investigations and coaching, and supports the full spectrum of HR functions including recruitment, onboarding, compliance, benefits, performance management, and acquisitions. This role requires strong interpersonal skills, sound judgment, and the ability to manage competing priorities in a fast-paced environment. Travel may be required at times, particularly to support acquisition activities and onsite employee relations needs.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred; equivalent experience considered.
• 2–4 years of progressive HR experience, preferably in healthcare, IDD, or behavioral health.
• Experience supporting multi-state operations strongly preferred.
• Strong knowledge of employment laws and regulations (FMLA, ADA, FLSA, EEOC, state-specific requirements).
• Experience supporting employee relations investigations and documentation.
• Proficiency with HRIS systems, Microsoft Office Suite, and HR reporting.
• Strong interpersonal and communication skills, with ability to build trust at all levels of the organization.
• Sound judgment, discretion, and ability to handle confidential information.
• Excellent organizational skills and ability to manage multiple priorities.
• Strong problem-solving and conflict resolution abilities.
• Ability to work independently while collaborating across HR and operational teams.
• Flexibility to adapt to changing priorities and business needs, including acquisition integration.

Responsibilities

• Serve as a key resource to employees and managers on HR policies, procedures, and conflict resolution.
• Support HRBPs in conducting investigations related to employee complaints, workplace conduct, and performance issues.
• Draft documentation including corrective actions, coaching notes, and follow-up communications.
• Escalate sensitive or high-risk matters to HRBPs for resolution while ensuring timely follow-up.
• Partner with HRBPs to deliver consistent HR practices across multiple states.
• Support recruitment activities including posting jobs, screening candidates, and assisting in the onboarding process.
• Assist with administering performance management cycles, merit increases, and goal setting.
• Provide reporting, data analysis, and tracking of key HR metrics.
• Maintain accurate and confidential employee records in the HRIS system.
• Ensure compliance with federal, state, and local employment laws across six states.
• Assist with policy interpretation and updates to ensure alignment with regulatory changes.
• Support audits and reporting requirements related to licensing, credentialing, and agency inspections.
• Participate in due diligence and transition activities for acquisitions, including employee file reviews, compliance crosswalks, and policy alignment.
• Support onboarding of acquired employees, ensuring seamless integration into systems, benefits, and culture.
• Assist HRBPs with communication and change management during acquisitions.
• Support benefits administration, open enrollment, and leave management as assigned.
• Provide guidance and support on training initiatives and employee development programs.
• Participate in special HR projects and initiatives that advance organizational goals.
• Perform other related duties as assigned.

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level