Human Resources Generalist

Zak Designs•Airway Heights, WA
•Hybrid

About The Position

The Human Resources Generalist at Zak Designs executes day-to-day HR operations across the employee lifecycle. The role supports employees, managers, and HR leadership with timely, accurate, and confidential HR services, while coordinating company events and engagement activities and improving process consistency, compliance, and efficiency. The ideal candidate is organized, detail-oriented, service-focused, able to manage multiple priorities independently, and demonstrates sound judgment. Responsibilities span HR operations and recordkeeping, benefits administration, recruitment and onboarding, compliance documentation, employee support and engagement, health and safety administration, company events, and continuous improvement. The position collaborates with payroll, finance/accounting, IT, operations, managers, external service providers, and designated safety personnel. It also supports responsible use of new tools, automation, and approved AI-enabled technologies while protecting confidential information and following company policies. The role offers a hybrid-remote schedule after training is completed successfully. Employees are initially required to work on-site full-time, with a transition to part-time remote typically up to three months after hire. The position works in an office setting in a collaborative business environment, with usually low-to-moderate noise and some interaction with copiers, printers, and design-related machines. The ability to work independently with minimal oversight by HR Leadership is required.

Requirements

  • Five years of progressive HR generalist or operations experience, including HRIS and personnel records management, benefits administration, recruitment, onboarding, and employment documentation.
  • Working knowledge of HR policies, employment practices, recordkeeping, and applicable compliance requirements.
  • Proficiency with HRIS and applicant tracking systems, spreadsheets, and Microsoft Office or comparable productivity tools.
  • Excellent communication and customer service skills.
  • Demonstrated discretion and professionalism when handling confidential information.
  • Ability to work independently with minimal oversight by HR Leadership.
  • Ability to perform the essential duties; reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.
  • Regularly stand, walk, sit, use hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear.
  • Regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds, and on some occasions lift up to 50 pounds.
  • Vision abilities required include close, distance, color, peripheral, and depth perception, and the ability to adjust focus.

Nice To Haves

  • Bachelor’s degree in human resources, business administration, or a related field; equivalent education and relevant experience may be considered.
  • HR certification.
  • Experience coordinating workplace safety documentation, training records, and incident reporting.
  • Experience with Paylocity.

Responsibilities

  • Maintain accurate HRIS data and personnel records, including standardized forms, templates, checklists, procedures, and access controls.
  • Prepare reports and tracking tools for headcount, turnover, recruitment, onboarding, benefits, and other HR metrics.
  • Respond to employee and manager questions and identify opportunities to improve workflows, data integrity, and administrative efficiency.
  • Maintain benefits records, submit enrollment changes on time, reconcile enrollment data across HRIS, payroll, provider records, and invoices, and resolve discrepancies.
  • Support benefits reporting, audits, eligibility tracking, and required notices while protecting confidential information.
  • Coordinate job postings, applicant tracking, interviews, candidate communications, hire documentation, offers, pre-employment screenings, and other hiring requirements with hiring managers and HR leadership.
  • Manage onboarding activities, including employment forms, policy acknowledgments, system access, and orientation.
  • Coordinate offboarding documentation, exit interviews, status updates, and related administrative tasks.
  • Maintain organized, confidential, audit-ready HR documentation and track deadlines, policy acknowledgments, training records, employment eligibility documentation, and other compliance activities.
  • Support documentation for leaves, accommodations, status changes, and other employment matters, escalating complex issues to HR leadership.
  • Monitor relevant employment requirements and communicate potential impacts to HR leadership.
  • Serve as a point of contact for employee questions about HR policies, benefits, procedures, and workplace programs.
  • Coordinate engagement, recognition, retention, culture, feedback, and related employee communications.
  • Support employee training and career development by coordinating learning activities, maintaining training resources and records, communicating development opportunities, and assisting employees and managers with related programs.
  • Support routine employee relations documentation and follow-up, escalating sensitive or complex concerns.
  • Coordinate workplace health and safety administration, including training schedules, communications, attendance, inspections, incident documentation, and follow-up.
  • Maintain safety records and support injury reporting, workers' compensation documentation, and return-to-work coordination.
  • Partner with management and designated safety personnel and escalate concerns, reporting gaps, or potential compliance issues.
  • Coordinate company events, employee appreciation, team building, milestone celebrations, and other internal programs.
  • Maintain an annual HR calendar for events, engagement initiatives, open enrollment, training, and recurring deadlines.
  • Coordinate communications and administrative support for HR programs and employee initiatives.
  • Follow established procedures and service standards to deliver timely, accurate, and consistent HR support.
  • Support HR system and process improvements, including implementation and responsible use of new tools, automation, and approved AI-enabled technologies, while protecting confidential information and following company policies.
  • Collaborate with payroll, finance/accounting, IT, operations, and managers to maintain accurate data and complete cross-functional processes.
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