Human Resources Generalist

Helix Traffic Solutions, LLC • Plymouth, MA

7d

About The Position

Northeast Traffic Control, a Helix Traffic Solutions company, is hiring a Human Resources Generalist to manage payroll, human resources administration, benefits, compliance, and HRIS reporting. The role coordinates weekly payroll and certified payroll submissions for union and non-union employees, ensuring accurate wage rates, overtime, shift premiums, union dues, benefits, and other contractually required payments. It also supports employees and managers with payroll, benefits, policies, employee relations, and workforce-related matters.

The Human Resources Generalist manages onboarding and personnel records; supports recruiting, hiring, employee development, performance management, and offboarding; coordinates benefit enrollments and open enrollment; and maintains employment-law, company-policy, and collective bargaining agreement compliance. The role partners with managers, union representatives, and benefit providers, and maintains employee data and produces HR, payroll, and workforce reports.

Requirements

• Minimum of 3–5 years of Human Resources and Payroll administration experience in a unionized work environment.
• Demonstrated knowledge of collective bargaining agreements (CBAs), union grievance processes, contract interpretation, seniority systems, wage administration, and payroll compliance related to union employees.
• Knowledge of payroll processes, employee benefits, and employment practices.
• Strong communication, organization, and problem-solving skills.
• Ability to maintain confidentiality and manage multiple priorities.

Nice To Haves

• Experience with HRIS and payroll systems.

Responsibilities

• Coordinate weekly payroll submissions and review payroll reports for accuracy.
• Serve as the primary payroll contact for employees and management.
• Prepare and submit certified payroll reports as required.
• Oversee payroll processing for union and non-union employees, applying wage rates, overtime, shift premiums, union dues, benefits, and other contractually required payments accurately.
• Maintain payroll and collective bargaining agreement compliance through audits, reporting, reconciliations, and coordination with union representatives and benefit providers.
• Manage employee onboarding, personnel records, and HR documentation.
• Support recruiting, hiring, employee development, and offboarding activities.
• Answer employee questions regarding policies, payroll, and benefits.
• Assist managers with performance management and employee relations matters.
• Coordinate employee benefit enrollments and qualifying life events.
• Assist with open enrollment activities and benefit communications.
• Reconcile benefit invoices and resolve discrepancies.
• Maintain compliance with employment laws and company policies.
• Manage I-9 documentation, personnel records, unemployment claims, and audit requests.
• Support workers' compensation and related reporting requirements.
• Partner with managers and union representatives on employee relations matters, grievances, disciplinary actions, and contract compliance.
• Support employee onboarding, performance management, workforce planning, and recordkeeping while ensuring compliance with labor laws, union agreements, and company policies.
• Maintain employee data within HR and payroll systems.
• Generate HR, payroll, and workforce reports as requested.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed