Human Resources Generalist

Multi-State Lottery Assocation•Johnston, IA

8d•$70,000 - $80,000•Onsite

About The Position

The Human Resources Generalist serves as MUSL’s sole HR practitioner, independently managing and executing all human resource functions with a high level of autonomy, judgment, and professional expertise. The role oversees the full employee lifecycle, including recruitment, onboarding, employee relations, performance management, benefits administration, compliance, and policy development, while serving as a strategic advisor to leadership. The HR Generalist ensures that HR practices support organizational goals, uphold legal and regulatory requirements, and foster a positive, consistent, and transparent workplace culture. As a department of one, the role designs, implements, and continuously improves HR processes, systems, and initiatives across the organization. The position is based in a typical indoor office environment and involves prolonged periods sitting at a desk and working on a computer. The role may occasionally require lifting up to 15 pounds. A post-offer background check is required. MUSL is an equal opportunity employer and participates in E-Verify. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field and five years of progressively responsible HR experience; or a master’s degree in human resources management or a related field and two years of professional HR experience.
Thorough knowledge of local, state, and federal laws pertaining to HR.
Experience serving as the sole Human Resources professional or operating effectively in a department-of-one environment.
Effective oral and written communication skills.
Highest level of confidentiality and integrity.
Proficiency in MS Office, including Excel, Word, and Outlook.
Detail-oriented, with a high degree of accuracy and the ability to work well under pressure.

Nice To Haves

A current PHR or SHRM-CP certification, in combination with a bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience.

Responsibilities

Independently oversee all human resource functions and ensure alignment with organizational goals.
Develop, implement, and maintain HR policies, procedures, and best practices to support legal compliance, operational efficiency, and organizational culture.
Advise leadership on workforce planning, organizational structure, staffing trends, and HR risk mitigation.
Manage vendor relationships for HR services, systems, and processes.
Develop and manage the HR departmental budget, including forecasting, monitoring expenditures, approving routine expenses, managing vendor contracts, and providing budget recommendations to executive leadership.
Lead the full-cycle recruitment process, including job design, posting, sourcing, interviewing, selection recommendations, and onboarding.
Analyze workforce needs and advise leadership on staffing strategies.
Develop and maintain job descriptions, competency models, and hiring standards.
Handle employee relations matters, conduct investigations, recommend corrective actions, and guide leaders on solutions.
Promote a positive organizational culture through engagement initiatives, conflict resolution, and proactive communication.
Coach employees and supervisors on performance, conduct, and conflict management.
Administer employee benefits, including health insurance, retirement plans, and leave management, and recommend plan changes or enhancements.
Oversee compensation processes, market reviews, and internal equity evaluations.
Monitor and ensure compliance with federal, state, and local employment laws.
Manage confidential employee records, HRIS systems, and data security practices in accordance with legal and organizational standards.
Design and manage performance processes, including evaluations, coaching processes, and corrective action documentation.
Identify training needs and coordinate or deliver employee development initiatives.
Manage day-to-day HR operations with full autonomy.
Develop and track HR metrics and provide leadership with insights and recommendations.
Manage HR vendor relationships and deliverables with consultants, brokers, and external partners.
Regularly review and update the employee handbook, SOPs, and HR documentation.
Lead HR modernization, technology adoption, process improvement, and organizational development projects.