Human Resources Generalist

GardaWorld•Middleburg Heights, OH

5d•$60,000 - $65,000•Onsite

About The Position

The Human Resources Generalist supports the HR department’s daily operations, including employee records, recruitment and onboarding, training coordination, and compliance with HR policies and procedures. The role serves as a point of contact for employees who need guidance and support on HR-related matters. The position is based at the Middleburg Heights, Ohio work site, with a Monday-through-Friday schedule from 8:00 a.m. to 5:00 p.m. Travel expectations vary by branch. The Generalist manages applicant and employee processes, supports employee engagement and safety programs, maintains HR documentation and systems, and performs related branch duties. GardaWorld offers career growth opportunities and a benefits package that includes medical, dental, and vision insurance, a 401(k) with employer matching, paid time off, paid holidays, disability coverage, and life insurance options.

Requirements

Authorized to work in the United States.
Must be at least 21 years old when required by applicable law or contractual requirements.
High school diploma required.
Valid driver’s license and a driving record that meets company vehicle and insurance eligibility standards.
Three to five years of experience in a fast-paced human resources environment.
Tech-savvy, with experience using proprietary and mass-market systems.
Proficiency with Microsoft Office Suite.
Skills in onboarding, employee documentation, background checks, benefits communication, and HR compliance reporting.
Maintain composure and professionalism in interactions.
Provide excellent customer service to employees, applicants, and branch staff.
Proficient with HRIS and ATS platforms, maintaining accurate records, clean data, and compliant workflows.
Communicate clearly and effectively with staff and employees.
Detail-oriented, with accuracy in records, scheduling, reporting, and inventory management.
Able to manage high-volume tasks and adapt efficiently in a fast-paced environment.

Nice To Haves

Associate or bachelor’s degree in human resources management or a related field.

Responsibilities

Guide applicants through the application process and manage their progress and statuses in the applicant tracking system.
Collaborate with branch staff to screen and interview candidates, extend job offers, and conduct new-employee orientations.
Administer drug screens, fingerprinting, and background checks for candidates with conditional job offers.
Schedule employee orientations and enroll new employees in the Learning Management System.
Communicate benefits to new hires, employees experiencing employment changes, and employees during open enrollment.
Review training-hours reports for accuracy before payroll processing.
Transition candidates into WinTeam and complete post-hire maintenance.
Conduct employment verifications as needed.
Build and maintain branch employment records and reports in accordance with record-retention policies, including I-9s, W-4s, and direct-deposit elections or pay cards.
Manage uniform inventory, place orders, review invoices, and schedule restocking.
Verify licenses and ensure compliance reporting.
Issue employee name badges.
Process terminations and respond to unemployment claims.
Maintain transfer-request reports.
Monitor driver compliance.
Ensure WinTeam data integrity, including employee status changes.
Coordinate employee engagement efforts, including surveys, new-hire orientation, special events, and recognition programs.
Maintain OSHA documentation, support EEO-1 report filing, and ensure compliance with EEO regulations.
Communicate state and local employment-law changes to the Regional HR Leader (RHRL).
Facilitate and coordinate safety, workers’ compensation programs, and quality-assurance assessments.
Assist walk-in applicants and employees, providing computer support as needed.
Answer branch phones as required.
Perform other related duties as assigned.