Human Resources Generalist
About The Position
Pyramid Global Hospitality is hiring a Human Resources Generalist for Hyatt Regency Grand Reserve Puerto Rico, an oceanfront resort in Rio Grande, Puerto Rico. The role supports and executes Human Resources processes across talent acquisition, employee relations, training, benefits and payroll, compliance, and employee engagement. The Generalist helps enhance the employee experience by promoting consistent HR practices, adherence to company policies, and a positive, productive work environment. The successful candidate is engaging, compassionate, customer-focused, professional, and courteous, and supports the team both personally and professionally.
Requirements
- Excellent verbal and written communication skills in both English and Spanish.
- Knowledge of local labor laws and employment regulations.
- Ability to handle employee relations matters with discretion, professionalism, and confidentiality.
- Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
- Strong customer service orientation.
- Ability to establish and maintain effective working relationships with employees and management.
- Strong organizational skills and ability to manage multiple tasks and priorities simultaneously.
- Ability to remain calm and respond effectively to emergency situations while maintaining professionalism.
- A minimum of one (3) year of relevant Human Resources experience, or a preferred bachelor's degree in business administration, Labor Relations, Human Resources Management, or a related field.
Nice To Haves
- Bachelor’s degree in business administration, Labor Relations, Human Resources Management, or a related field.
- Previous payroll experience.
Responsibilities
- Provide timely customer service to resort employees.
- Assist with day-to-day operations of Human Resources Department functions and duties.
- Assist with the full-cycle recruitment process, including job postings, candidate sourcing, screening, interviewing, selection, pre-employment activities, hiring, and onboarding.
- Assist with diversity outreach and lead proactive recruiting and placement strategies.
- Create and distribute communication documents.
- Update postings and communication venues throughout the resort.
- Support training compliance by monitoring completion status, maintaining training records, and assisting with employee learning and development initiatives.
- Assist with implementing and executing Human Resources programs and initiatives in coordination with management.
- Assist in planning and rolling out employee initiatives, meetings, group discussions, events, and celebrations.
- Process reports, invoices, bills, and associated mail in a timely manner.
- Assist with departmental development initiatives.
- Keep current with employment law, Human Resources policies, and training requirements related to federal and state laws.
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What This Job Offers
Job Type
Full-time
