Human Resources Generalist

Printpack•Jackson, TN

13d•Onsite

About The Position

The Human Resources Generalist serves as a strategic business partner to plant leadership and associates, supporting human resources operations and initiatives that foster a positive, engaged, and high-performing workforce. The role supports the Jackson Plant’s culture and helps ensure compliance with company policies and applicable employment laws. Responsibilities span recruiting and onboarding, associate relations, performance management, talent development, benefits and leave administration, compliance, payroll support, HR systems, reporting, employee engagement, and special projects. The position is primarily office-based, with regular interaction in a manufacturing environment and on the production floor. The schedule is standard Monday through Friday, with flexibility to support operational needs across multiple shifts when required.

Requirements

Experience handling associate-relations matters, investigations, conflict resolution, and performance coaching.
Working knowledge of employment laws and regulations, including FMLA, ADA, COBRA, EEOC, HIPAA, and other applicable federal and state requirements.
Strong written and verbal communication skills and ability to build relationships at all organizational levels.
Ability to manage multiple priorities while working independently in a fast-paced environment.
Strong analytical, problem-solving, and decision-making skills.
High level of professionalism, confidentiality, and integrity.
Meet pre-employment requirements and be legally authorized to work in the United States.
Ability to sit, stand, and walk, and occasionally lift up to 25 pounds.
Comply with plant safety procedures and personal protective equipment requirements while on the production floor.
Flexibility to support operational needs across multiple shifts when required.

Nice To Haves

Experience in a Human Resources Generalist or similar HR role.
Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience.
Professional HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR.
Experience with Workday, Visier, or other HRIS platforms.
Previous Human Resources experience in a manufacturing environment.
Advanced experience in workplace investigations and conflict resolution.
Experience analyzing workforce metrics and presenting recommendations to leadership.
Demonstrated ability to influence and collaborate across all levels of an organization.

Responsibilities

Partner with Talent Acquisition and hiring managers throughout recruiting, including candidate screening, panel interviews, and hiring recommendations.
Coordinate pre-employment activities, including background checks, medical assessments, and onboarding requirements.
Lead new-hire orientation and onboarding activities in Workday.
Support workforce planning and staffing initiatives to meet plant operational needs.
Advise associates, supervisors, and managers on workplace concerns and employment-related matters.
Conduct associate-relations investigations and support corrective action, coaching, performance counseling, and conflict resolution.
Handle sensitive situations confidentially and with sound judgment.
Lead and support associate engagement efforts to strengthen culture, trust, teamwork, and retention.
Conduct exit interviews and manage offboarding processes to identify trends and improvement opportunities.
Partner with leaders on performance evaluations, coaching, development planning, and career-growth discussions.
Support the Human Resource Development process, including job descriptions, individual development plans, training coordination, and succession planning activities.
Deliver HR-related training for associates and leadership, including performance management, policy education, and Workday processes.
Promote continuous learning and employee development.
Administer benefits programs, including open enrollment, qualifying life events, and associate benefit inquiries.
Partner with corporate leave specialists to support leave administration, including FMLA and ADA accommodations.
Ensure compliance with company policies and applicable federal, state, and local employment regulations, including EEO, ADA, FMLA, COBRA, HIPAA, Workers’ Compensation, and Affirmative Action requirements.
Manage I-9 employment verification and maintain required employee records.
Maintain employee data and HR transactions in Workday and other HR systems.
Monitor timekeeping records, process payroll-related approvals and corrections, and support payroll accuracy initiatives.
Analyze workforce data and trends related to retention, engagement, attendance, and workforce effectiveness.
Prepare reports and presentations for plant and corporate leadership.
Act as a strategic HR business partner to supervisors, managers, and plant leadership.
Support implementation of plant-level and company-wide HR initiatives and projects.
Coordinate and support local training programs, communication initiatives, and organizational change efforts.
Assist with Social Responsibility and community engagement programs and serve as a liaison with local organizations and resources.
Perform additional duties and projects as assigned.