Human Resources Generalist

CU Answers•Grand Rapids, MI

About The Position

CUAnswers is seeking a Human Resources Generalist to support employees and managers across the organization and its network partners. The role covers benefits administration and employee support, payroll coordination, compliance, and HR initiatives. The Generalist will work across multiple areas of HR, collaborate with leadership, and help develop and maintain programs that support employees.

Requirements

  • Bachelor's degree in Human Resources, Business, or a related field, or equivalent experience.
  • At least 2–3 years of HR or recruiting experience in place of a degree.
  • Experience with HRIS systems, payroll platforms, and applicant tracking systems.
  • Working knowledge of employment laws and HR compliance requirements.
  • Strong organizational, communication, and problem-solving skills.
  • Ability to manage multiple priorities, meet deadlines, and handle confidential information.
  • Proficiency in Microsoft Office, including Outlook, Word, and Excel.
  • Ability to work independently while building positive relationships with employees and managers.
  • Ability to travel as needed.
  • Valid driver's license with an insurable driving record.

Responsibilities

  • Administer employee benefits, including health, dental, life insurance, disability, and retirement-related programs.
  • Coordinate open enrollment, employee leave programs, and benefits education.
  • Maintain accurate employee records and process changes in HRIS, payroll, and benefits systems.
  • Support payroll processes, compensation changes, and employee record updates.
  • Advise employees and managers on benefits, company policies, leave, and other HR matters.
  • Help maintain compliance with employment laws, FMLA, and required HR documentation.
  • Partner with HR leadership on employee programs, policy updates, reporting, and department projects.
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