Human Resources Generalist

ZYWIE INC•Johns Creek, GA

3d•Hybrid

About The Position

Founded in 2014, Zywie is a full-suite, remote cardiac monitoring company specializing in wearable biosensor devices and cloud-based data analytic solutions. Zywie’s flagship product is the ZywieNano™ patch, a small band-aid-like patch that patients wear on their chest to continuously monitor their heart’s electrical activity for up to 30 days. The data collected by the ZywieNano™ patch is sent to Zywie’s cloud-based platform, where it is analyzed by algorithms to provide insights into a patient’s heart rhythm and potential cardiac conditions. The Human Resources Generalist is a hands-on, broad-scope role supporting the full employee lifecycle across Zywie's multi-state, remote workforce. Partnering closely with the Manager of Human Resources, this individual will deliver day-to-day HR operations while helping mature the systems, processes, and documentation that scale with the business. This is a knowledge-worker role for someone who applies judgment, not just process. Zywie's HR function is small by design and high-leverage by necessity: the Generalist will own real work end to end, exercise independent decision-making within established policy, and have direct visibility to leaders. This is an ideal opportunity for an HR professional who wants breadth, autonomy, and the chance to help build a function rather than maintain one.

Requirements

Bachelor's degree in Human Resources, Business, or a related field — or equivalent combination of education and progressive HR experience
3+ years of generalist HR experience spanning at least three of: recruitment, employee relations, benefits, compensation, compliance, or performance management
Working knowledge of federal and multi-state employment and labor law
Experience with an HRIS platform; ability to manage data accurately and produce clean reporting
Demonstrated sound judgment, critical thinking, and decision-making in ambiguous or sensitive situations
Proven ability to handle confidential information with absolute discretion
Strong written and verbal communication skills; able to explain policy clearly to employees at every level
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams)
Ability to work independently and stay organized in a fully remote, distributed environment

Nice To Haves

HR certification — PHR, SPHR, SHRM-CP, or SHRM-SCP
Hands-on experience with ADP Workforce Now
Experience supporting a remote or multi-state workforce, including California employment law exposure
Experience in medical device, healthcare, or another regulated industry (ISO 13485, FDA, HIPAA awareness)
Experience supporting an HR function in a growth-stage company where processes are still being built
Familiarity with salary benchmarking tools and compensation structure administration

Responsibilities

Support the development, implementation, and maintenance of HR policies and procedures; provide guidance to employees and managers on interpretation and application
Monitor federal, state, and local employment law developments across Zywie's 20+ state footprint and flag required policy, notice, or practice changes
Maintain compliance with FMLA, ADA, FLSA, Title VII, state leave and sick time laws, pay transparency requirements, and applicable posting obligations
Support compliance reporting including EEO-1, ACA, workers' compensation, and unemployment claims administration
Maintain accurate, confidential employee records and documentation in accordance with retention requirements and Zywie's quality and regulatory environment
Manage full-cycle recruitment for assigned requisitions: intake meetings, job postings, sourcing, resume screening, interview scheduling, and candidate communication
Conduct phone screens and participate in interview panels; coach hiring managers on structured, legally defensible interviewing practices
Prepare offer letters, initiate background screening, and manage pre-employment requirements
Own the remote onboarding experience end to end — systems provisioning coordination, new hire paperwork, orientation delivery, and 30/60/90-day check-ins
Support Zywie's promote-from-within philosophy and employee referral efforts through internal postings and candidate pipeline development
Serve as a first point of contact for employee questions, concerns, and complaints; respond promptly, fairly, and with discretion
Conduct and document workplace investigations under the direction of the Manager of Human Resources; prepare investigation summaries and recommend outcomes
Coach managers through performance concerns, corrective action, and difficult conversations, balancing employee advocacy with organizational risk
Draft corrective action documentation, performance improvement plans, and separation paperwork; support offboarding and exit interviews
Identify themes across employee relations activity and recommend proactive interventions
Administer health and welfare benefits, 401(k), and leave programs; serve as the day-to-day resource for employee benefits questions and escalations
Support annual open enrollment including communications, employee education sessions, system configuration testing, and post-enrollment audits
Manage benefit eligibility, qualifying life events, COBRA, and carrier reconciliation with the broker and vendor partners
Support compensation activities including salary benchmarking, job evaluation, offer analysis, and the annual merit planning cycle
Partner with Finance/Payroll on data accuracy, status changes, and pay-impacting transactions; support multi-state payroll compliance
Administer performance management cycles including goal setting, mid-year check-ins, annual reviews, and calibration support
Work with managers and employees to address performance issues early, constructively, and consistently
Identify training needs across the organization and support delivery of learning content, manager enablement, and leadership development programming
Support engagement survey administration, action planning, and follow-through on culture initiatives
Maintain data integrity in ADP Workforce Now, including employee records, job data, org structure, and workflow configuration
Build and distribute recurring HR reports and dashboards (headcount, turnover, time-to-fill, leave, compliance) and provide analysis on trends
Identify opportunities to automate, standardize, and document HR processes; maintain SOPs and the HR knowledge base
Support responsible adoption of approved AI tools within HR workflows in line with Zywie's usage guidelines