Human Resources Generalist - Scheduler

Midwest Express Clinic•Chicago, IL

7d•$65,000 - $80,000•Onsite

About The Position

This role owns clinic staffing and scheduling operations, making sure we have the right people in the right place at the right time. You’ll manage schedules across our clinics, respond to real-time staffing gaps, and build the structured, scalable processes that keep clinics running smoothly. This role is ideal for someone who thrives on solving real-time operational problems and enjoys turning data into better processes.

Requirements

2–4 years of experience in workforce operations, scheduling, or HR operations, ideally in healthcare or a multi-site environment
Strong Excel/data skills; experience with Paycom or similar HRIS/timekeeping systems a plus
Calm, quick decision-making under pressure
Strong organizational skills and attention to detail
A mindset aligned with our PACT values

Responsibilities

Build, coordinate, and maintain clinic schedules to ensure consistent staffing coverage
Audit schedules for compliance with staffing requirements, labor rules, and company policy
Partner with clinic and regional leaders to align staffing with patient volumes and clinic needs
Manage call-offs, last-minute gaps, and coverage needs as they arise
Coordinate float staff, shift swaps, and cross-clinic coverage
Communicate staffing changes quickly and clearly to leaders and teams
Track attendance, tardiness, and schedule exceptions across clinics
Support leaders with attendance-related progressive discipline, ensuring consistency and documentation
Monitor and reinforce break, scheduling, and timekeeping policies
Analyze staffing, attendance, and scheduling trends to identify risks and opportunities
Build reports and dashboards that give leaders visibility into coverage and compliance
Design more structured, scalable scheduling processes as we grow
Flag staffing shortages to Recruiting to help prioritize hiring
Maintain accurate schedule, timekeeping, and employee data in Paycom