Human Resources Director

Northeast Florida Healthy Start Coalition • Jacksonville, FL

1d • Onsite

About The Position

The Human Resources Director is responsible for overseeing the entire hiring process, from applicant management to onboarding, ensuring new employees are effectively integrated into the organization's mission, values, and culture. This role involves developing and implementing strategies to enhance employee morale and engagement, maintaining compliance with HR principles and employment laws (EEOC, FLSA, FMLA, ADA, HIPAA), and updating job requirements and descriptions. The Director will also facilitate professional development, manage performance evaluations, coordinate employee benefits programs, and administer various claims such as workers' compensation and short-term disability. Additionally, the position includes coordinating payroll, ensuring legal compliance, maintaining HR databases, and overseeing facilities management (office technology, space, resources, maintenance, supplies, alarm systems). The role also involves developing and managing independent and AmeriCorps member contracts, assisting with vendor contracts, and overseeing internship and volunteer programs. This position requires a high level of discretion, strong interpersonal skills, and the ability to work effectively with a diverse workforce.

Requirements

• Bachelor's degree in human resources or a related field.
• At least five or more years’ experience in human resources, operations and non-profit sector.
• Ability to manage sensitive matters with confidentiality and discretion.
• Must have a high level of interpersonal skills and integrity.
• Experience working with a diverse workforce.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external clients.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary leadership.
• Must be able to travel to attend conferences, training and other events, as required.
• Excellent computer proficiency (MS Office Suite, Adobe) as well as other databases as needed.
• Ability to work flexible traditional and non-traditional hours.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given prescribed routines, and standard accepted practices.
• Must be able to communicate effectively and be a team player at the Coalition.
• Must be able to commit to the Coalition vision and be passionate about its mission.
• Requires reliable transportation as travel is required, valid driver’s license, good driving record and automobile insurance.

Nice To Haves

• HR Certification preferred

Responsibilities

• Oversee hiring process, including managing applicants, coordinating interviews, checking references and onboarding new hires.
• Lead onboarding process, to effectively connect new employees to the organization mission, values and culture, while providing clarity for all employees and their respective roles in relation to the organizational vision.
• Develop and implement strategies to improve employee morale and engagement such as employee recognition programs, wellness programs and other activities aimed at creating a positive workplace environment.
• Maintain an understanding through training and certification of HR principles, business processes and employment laws, including EEOC, FLSA, FMLA, ADA, HIPAA, etc.
• Maintains the work structure by updating job requirements and job descriptions for all positions in conjunction with the supervisors and directors.
• Facilitate professional development opportunities by coordinating an ongoing training program, including internal and external training opportunities.
• Manage performance evaluation program and provides guidance/coaching to supervisors regarding performance feedback and improvement discussions as well as career development communication.
• Coordinate employee benefits program, including recommending benefit programs, directing the process of benefit claims, managing initial and open enrollment.
• Coordinate administration of workers compensation, medical leave, short-term disability and unemployment claims.
• Coordinate and submit payroll and maintain records in online payroll system and benefits systems. Ensure that all deductions are accurately reflected for employees and the agency.
• Ensure legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
• Maintain HR database and files.
• Oversee office technology, space and resources for all locations, including Office organization and appearance, Janitorial, maintenance and repairs, Ordering and tracking office supplies and equipment, Monitoring inventory, Managing all alarm systems, including code management and monitoring.
• Develop and manage independent contracts and AmeriCorps member contracts.
• Assist with management of vendor contracts.
• Oversee internship/volunteer program.
• All other duties as assigned by the Chief Operating Officer.

Benefits

• Employee benefits program
• Workers compensation
• Medical leave
• Short-term disability
• Unemployment claims

What This Job Offers

• Job Type: Full-time
• Career Level: Director