Human Resources Coordinator

DO•Jamaica, NY

6d•Onsite

About The Position

We have an incredible opportunity for a dynamic, energetic, and eager Human Resources Coordinator in New York! About DO & CO We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.

Requirements

1–3 years of HR experience, ideally in a large or multi-unit organization.
Solid understanding of HR policies, employment law, and HR best practices.
Experience using HRIS and payroll systems; Ceridian/Dayforce experience preferred.
High level of discretion and ability to maintain confidentiality of sensitive information.
Strong organizational and time-management skills with keen attention to detail.
Excellent written and verbal communication skills.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Willingness to travel occasionally between company locations.
Flexibility to work different shifts, including nights, weekends, and holidays as needed.

Nice To Haves

Experience in the union environment, food service, hospitality, or airline industry is a plus.
Bilingual Spanish is a plus.

Responsibilities

Serve as the primary liaison between the HR department and employees, delivering exceptional service and hospitality to all staff members.
Manage the HR inbox, phone lines, and mail; escalate inquiries to appropriate HR personnel when necessary.
Respond to employee HR-related questions or direct them to the appropriate point of contact promptly.
Support the entire employee lifecycle including onboarding, transfers, promotions, and terminations.
Administer and respond to all unemployment claims, including requests for hearings and rebuttals.
Ensure all termination-related paperwork is accurately completed and properly filed.
Assist with tracking and correspondence related to employee Leaves of Absence and associated payments.
Facilitate new hire onboarding, including completion of Form I-9 for employment eligibility verification.
Process and respond to inquiries and documentation requests for Workers’ Compensation claims, employment verifications, wage verifications, national medical support notices, and legal subpoenas.
Track HR vendor contracts and process invoices in collaboration with Accounts Payable.
Maintain accurate and up-to-date employee records and HRIS data.
Assist with timekeeping, attendance tracking, and payroll processing functions.
Support compliance-related reporting and maintain required documentation.
Provide general administrative support to the HR team and contribute to departmental projects.