Human Resources Coordinator

The Broadmoor Hotel's Talent Acquisition Team•Colorado Springs, CO

2d•Onsite

About The Position

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. Join our growing Human Resources team and help us deliver 5-star service to people who deliver 5-star service! To be a Human Resources Coordinator at The Broadmoor means you take pride in helping others with a spirit for service to find their rewarding career at our resort! The position of Human Resources Coordinator will assist with developing and enhancing team member’s experience at The BROADMOOR through exemplary support and guidance to employees throughout their tenure. This position will assist with the day-to-day functions of the Human Resources and HR Systems functions in order to facilitate an increasing efficient and valuable HR support function for the resort. Work on a team of dedicated professionals focused on creating an employment experience that allows all team members to be at their best and feel their career goals are within reach. Our employees represent The Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards.

Requirements

High school diploma or equivalent required.
Minimum one year experience in customer service or administrative role required.
Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) as well as other web-based platforms required.
Enthusiastic, friendly, and energetic team member who works well with others.
Strong interpersonal communication skills with the ability and comfort speaking to large groups.
Must be available to work regular schedule of Monday through Friday with regular operating hours 8:30am-5:00pm.

Nice To Haves

College degree or completed coursework preferred.
Experience in Human Resources or Hospitality operations preferred.
Occasional heavy lifting (between 10-50 lbs.) with a work environment that may be indoors and outdoors at times.
Some Saturdays may be necessary.

Responsibilities

Answer and appropriately field all incoming calls to the Human Resources Office and assist with walk-ins as needed.
Assist the HR Operations, Culture & Engagement, Training teams, and Vice President of Human Resources with administrative tasks, scheduling, employee related inquiries, and projects as needed.
Assist in employee intakes, processing employee discipline, termination records and separation communication.
Assist with administrative tasks and execution of Culture & Engagement events.
Prepare and manage employee paperwork and confidential files.
Assist with timely completion of employment verification requests.
Collaborate with Payroll by providing accurate and timely HR-related information needed for processing employee compensation.
Maintain HR office and HR Waiting Room in a clean and organized fashion. Assist with ordering department supplies.
Keep Human Resources SOP’s updated and add new ones as needed.
Responsible for the maintenance of all employee related data.
Assist with the overall accuracy of all data entry into HRIS system, including new hires, rehires, promotions, transfers, status changes, benefit enrollments and terminations.
Assist with scheduling and tracking of training course completion.
Willingness to work in a fast-paced, team-oriented environment.
Uphold and abide by all Broadmoor policies, procedures, and safety guidelines.
Other duties as assigned by HR Manager, Director, or Vice President.