UNIQLO Human Resources Coordinator - Stonestown Galleria

UNIQLO•San Francisco, CA

3d•Hybrid

About The Position

The Human Resources Coordinator will be responsible for providing support for all HR functions in a large format at UNIQLO Stores. This position requires primarily working in stores and may require some travel between locations. The role involves providing training to store employees on HR processes, employment laws, and recruiting. It also includes partnering with the Regional Human Resources Manager on employee relations, processing HR administrative tasks, and serving as a liaison for employee concerns, leaves of absence, workers compensation, and more. The coordinator will assist with interviews, investigations, and disciplinary actions, and utilize recruiting tools for talent acquisition. They will also manage customer needs according to UNIQLO service standards, maintain brand and operational standards, and ensure the integrity of the payroll process. The role supports multiple store locations and may involve other duties as assigned.

Requirements

Strong communication skills
Knowledge of the following applications: ADP PayForce, WFS, Oracle, SuccessFactors and Workday.
Ability to stand for long periods of time, read computer terminals, push, pull, move, lift or carry objects of at least 10 pounds.
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.
Ability to work a flexible schedule that meets the business needs, including nights, evenings and weekends.
Associate’s Degree in a related field, or 1+ years in related, Human Resources or Administration experience.

Responsibilities

Provides training in store to store employees, including but not limited to HR processes and procedures, employment laws, recruiting, etc.
Partner with Regional Human Resources Manager on employee relations issues and staffing objectives.
Process various reports and focus on the administrative tasks associated with HR recording, policy and procedure.
Process liaison for employee relations questions and concerns, leaves of absence, paid time off, workers compensation, etc.
Assist with interviews, investigations, disciplinary actions, and provides HR support at the store level.
Collaborates with other functional groups including store managers, human resources, training and payroll.
Utilizes recruiting tools to post open positions and employ talent acquisition strategies to source external candidates by conducting on-site recruiting events, holding job fairs, and shopping the competition to find potential talent.
Follow up and track all aspects of employment, such as completing employment forms, conducting orientations and notifying the department of new hire start date.
Resolve all human resources issues in a timely and effective manner, partnering with HR when necessary.
Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases.
Maintain brand and operational standards in store (visual, cleanliness, etc.)
As needed basis, be knowledgeable of fitting room standards and act as a cashier when required by following cashier protocol
Ensure integrity of payroll and the payroll process.
Ensure image and grooming standards are professional, reflective of the brand image and adhered to at all times.
Support multiple store locations - Other duties as assigned

Benefits

Medical, dental, and vision coverage
401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute
Paid parental leave
Fertility benefits, including IVF
Life insurance
Short-term and long-term disability insurance
HSA/FSA options
Employee Assistance Program
Vacation & Personal Time Off
Sick & Wellness Time Off
30% Employee Merchandise Discount
Employee Referral Bonus
Commuter benefits