Human Resources Coordinator

Alterra • Snowshoe, WV

4d • Onsite

About The Position

Adventure Awaits: Explore the stunning Snowshoe Mountain and enjoy all the outdoor activities it has to offer while you work. Make Connections: Meet guests and employees from across the country and around the world and provide them with exceptional hospitality that makes Snowshoe their home away from home. Snowshoe, when you first hear the name, instinctually everyone's thoughts immediately settle on winter sports. While it's true that in 1974 Snowshoe Mountain nestled its roots in West Virginia's Cheat Mountain range as a small ski town, we've grown into quite the outdoor adventure mecca. With 11,000 acres of explorable terrain, a legendary bike park, three unique ski areas, and activities like paddle boarding, RZR tours, snowmobiling, snowtubing, music festivals, and international competitive events; the options are endless for anyone willing to embrace our Forever Wild lifestyle. Here on the mountain, we believe to provide the best guest experience you must live that experience yourself...so we work hard, play harder, and get paid doing what we love!

Requirements

• High School diploma or GED
• 1 year of previous administrative field skills and computer skills of word processing, Access, Excel and Microsoft Office
• Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis.
• Manual dexterity to operate a computer and other common office equipment on a constant basis.
• Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
• Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis.
• Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Responsibilities

• Assists with onboarding process by supporting with making job offers, sending pre-employment enrollment information, and scheduling Orientations
• Providing Office Support to Human Resources and the Admin Offices
• Operating office equipment
• Screening calls, activating voice mail
• Taking messages and referring calls to alternate sources where appropriate
• Greeting and routing employees/guests to the Human Resources / Executive Offices
• Filing and handling Confidential Information
• Exercising preventive maintenance, troubleshooting malfunctions and calling for repairs
• Employee Net Promoter (Employee Survey) and data processing.
• Non emergent medical transport for employees in need.
• Assisting employee and guest information
• Maintaining Department Professionalism
• Following policies/procedures regarding noise/mingling at reception area and maintaining proper dress code.
• Maintaining good working relationships with all on mountain departments
• Developing and continuing excellent communications
• Achieving Work Objectives
• Prioritizing projects and assignments with little or no direction.
• Contributing to team effort
• Accomplishing related results as needed.

Benefits

• Medical Benefits – Minimal Essentials Coverage available
• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 30% off Snowshoe food & beverage locations (excludes alcohol)
• 30% off soft goods like clothes
• 15% off hard goods like skis at Snowshoe owned retail locations.
• Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED