Human Resources Consultant Supervisor

State of LouisianaBaton Rouge, LA

About The Position

The Human Resources Consultant Supervisor oversees statewide learning and development programs, leading a team responsible for creating innovative training solutions, e-learning products, and professional development initiatives. This position plays a key role in identifying workforce training needs and driving continuous improvement across statewide programs. The Learning, Performance, & Culture (LPC) Division of State Civil Service supports state agencies and employees through workforce development, training, and organizational consulting services. Using data-driven and research-based strategies, LPC helps improve employee performance and address workforce challenges throughout the employee lifecycle. The division also administers the Comprehensive Public Training Program, offering professional development opportunities through instructor-led, online, video, and micro-learning formats.

Requirements

  • Six years of experience in human resources; planning, delivering, or evaluating training programs, or academic instruction; OR Six years of full-time experience in any field plus three years of experience in human resources; planning, delivering, or evaluating training programs, or academic instruction; OR A bachelor’s degree plus three years of experience in human resources; planning, delivering, or evaluating training programs, or academic instruction; OR An advanced degree in a human resources, psychology or education field, or in business administration, public administration, or a Juris Doctorate plus two years of experience in human resources; planning, delivering, or evaluating training programs, or academic instruction.
  • Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
  • Designation as a Society for Human Resource Management Certified Professional (SHRM-CP) or Senior Certified Professional (SHRM-SCP), Professional in Human Resources (PHR), or a Senior Professional in Human Resources (SPHR) will substitute for a maximum of one year of the required experience.

Nice To Haves

  • Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
  • Developing Performance: Builds the future potential of others by supporting long-term growth, skill development, and career progression.
  • Developing Plans: The ability to create structured strategies and plans that support the achievement of defined goals and objectives.
  • Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
  • Managing Performance: The ability to plan, monitor, and document employee performance throughout the year.
  • Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
  • Leading Effective Teams: The ability to build, guide, and motivate teams to achieve goals through collaboration, accountability, and shared purpose.
  • Learning Actively: The ability to pursue learning, seek feedback, and integrate new knowledge to improve personal and professional performance.
  • Leveraging Technology: The ability to use digital tools, systems, and emerging technologies to improve efficiency and effectiveness.
  • Managing from a Distance: The ability to manage individuals in telework status or across multiple locations.

Responsibilities

  • Supervises and develops a team of Human Resources Consultants and technical staff, providing leadership, coaching, performance management, and succession planning.
  • Designs, manages, and evaluates statewide training and professional development programs to meet organizational learning needs and ensure high-quality outcomes.
  • Leads the development of technology-based learning products, including e-learning courses, mobile learning content, learning management system (LMS) resources, web-based training materials, and multimedia projects.
  • Conducts and supports training needs assessments, research initiatives, surveys, and data analysis to identify workforce development priorities and improve statewide learning programs.
  • Ensures training programs and instructional products meet quality standards, align with organizational goals, and support continuous improvement efforts.
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