Human Resources Business Partner

TouchBistro•Toronto, ON

23d

About The Position

TouchBistro is seeking a Human Resources Business Partner to join its People team. The company operates in a fast-paced, high-change environment, supporting thousands of restaurants globally. The People team plays a critical role in helping teams navigate growth, change, and opportunity, while staying grounded in the company's values: Accountability, Passion, Collaboration, Innovation, and Respect. This role involves partnering with leaders as a trusted advisor, providing coaching across various areas like performance, engagement, and employee relations. The HRBP will contribute to both strategy and execution, from organizational design and talent planning to hands-on problem-solving. They will use people data to guide decisions, optimize HR processes through automation, and coach managers to enhance their leadership skills. Additionally, the role includes advising on employee relations, collaborating cross-functionally to ensure a seamless employee experience, and contributing to the development and evolution of policies, programs, and frameworks, all while staying current on employment legislation and best practices.

Requirements

2-3 years of experience in an HRBP role
Post-secondary education in Business, Human Resources, or a related field
Strong ability to influence, coach, and challenge leaders at all levels
Able to adapt quickly and make sound decisions in a fast-moving environment
A balance of strategic thinking and hands-on execution
Strong judgment in navigating employee relations and complex people situations
Confidence using data and metrics to tell a story and drive decisions
Excellent communication and relationship-building skills
Proven ability to collaborate cross-functionally and build trust quickly
High emotional intelligence and a strong employee-first mindset
Detail-oriented with solid project management skills

Nice To Haves

CHRP/CHRL (or similar)

Responsibilities

Partner with leaders as a trusted advisor, providing coaching across performance, engagement, employee relations, and team effectiveness
Bring both strategy and execution, from org design and talent planning to hands-on problem solving
Use people data and insights to guide decisions and influence outcomes
Simplify and optimize HR processes through automation and continuous improvement
Coach managers to become stronger, more confident people leaders
Support and advise on employee relations matters with sound judgment and care
Partner cross-functionally with all teams across the business to deliver a seamless employee experience
Contribute to building and evolving policies, programs, and frameworks
Stay current on employment legislation and best practices