Human Resources Business Partner

SSP•Dorval, QC

7d•Onsite

About The Position

The People Leader – Field Operations provides comprehensive Human Resources support within an airport environment, serving as a trusted partner to Operations leadership while ensuring strong execution of HR programs, employee relations, labor compliance, and talent initiatives. This role is based in Montreal (YUL) and provides ongoing oversight and support for a second airport location in Ottawa (YOW). The role involves cross-province HR support across Quebec and Ontario, increased operational and employee-relations complexity within a regulated airport environment, and requires unionized labor experience. Candidates must be legally authorized to work in Canada and able to obtain airport security clearance.

Requirements

Bachelor’s degree in Human Resources or related field preferred
Minimum 4 years of HR generalist experience
HR leadership experience strongly preferred
At least 1 year of experience supporting a unionized workforce
Experience in hospitality, food service, retail, or other fast-paced, multi-unit environments preferred
Verbal and written communication in French and English is essential
Strong working knowledge of employment law, employee relations, and HR compliance
Ability to work independently, manage competing priorities, and operate effectively in a dynamic environment
Willingness and ability to travel regularly between locations
Must be legally authorized to work in Canada
Must be able to provide necessary government-issued documentation required for airport security clearance

Nice To Haves

Bachelor’s degree in Human Resources or related field
Experience in hospitality, food service, retail, or other fast-paced, multi-unit environments

Responsibilities

Lead employee relations activities, including investigations, grievance management, disciplinary processes, and resolution of complex employee issues
Partner closely with Operations leadership to support workforce planning, performance management, and organizational effectiveness
Ensure compliance with applicable employment laws, labor agreements, and company policies
Support recruitment and staffing efforts in partnership with Corporate Talent Acquisition
Administer performance management programs, succession planning, and talent development initiatives
Provide guidance on compensation, benefits, and HR programs in alignment with corporate standards
Serve as a liaison between airport leadership and Corporate HR teams to ensure consistent execution of HR strategy
Support labor relations activities, including union interactions, contract administration, and grievance processes
Track and analyze HR metrics to identify trends and opportunities for improvement