Human Resources Business Partner

FAMILY HEALTH CARE CENTER OF KALAMAZOOKalamazoo, MI
Onsite

About The Position

The Human Resources Business Partner (HRBP) plays a strategic and hands-on role in supporting leaders and employees across designated departments. This role focuses on advancing workforce planning, talent acquisition, employee engagement/relations, training, and benefits education. As a trusted advisor to both leadership and staff, the HRBP ensures that HR strategies are aligned with organizational goals, promoting a workplace culture rooted in respect, equity, and continuous improvement.

Requirements

  • Associate degree in Human Resources, Business, or related field required; Bachelor’s degree preferred.
  • 3+ years of progressive HR experience, with focus in at least three of the following: recruiting, employee engagement, workforce planning, training, or benefits.
  • 1 year experience with HRIS systems (e.g., ADP, Paycom) and experience with HR reporting preferred.
  • Excellent interpersonal, coaching, and communication skills.
  • Strong organizational and analytical skills with attention to detail.
  • Proficient in Microsoft Office Suite and common HR platforms.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Partner with department leaders to assess workforce needs and develop staffing plans aligned with organizational objectives.
  • Use data to analyze turnover trends, capacity planning, and internal mobility to inform hiring and succession strategies.
  • Support performance management cycles, goal setting, and individual development planning.
  • Collaborate with hiring managers to define job requirements, post openings, screen candidates, and conduct interviews.
  • Guide the full-cycle recruitment process, ensuring equitable and efficient hiring practices.
  • Conduct reference checks, background screenings, and prepare offer documentation.
  • Lead onboarding and facilitate New Hire Orientation, delivering policy and benefits education.
  • Champion initiatives that drive employee satisfaction, wellness, and inclusion.
  • Facilitate stay interviews, new hire check-ins, and pulse surveys to gather feedback and inform action plans.
  • Act as a point of contact for conflict resolution and workplace concerns, promoting a positive employee experience.
  • Support retention efforts through coaching, conflict resolution, and proactive relationship-building.
  • Provide guidance on HR-related issues including conduct, corrective action, and performance concerns.
  • Investigate and document employee relations matters while ensuring compliance with applicable laws and policies.
  • Support FMLA, ADA, and other leave of absence processes, including documentation and return-to-work coordination.
  • Ensure accurate processing of garnishments, child support orders, and other employment-related legal notices.
  • Partner with managers to assess training needs and support the delivery of department-specific and organization-wide programs, to foster a learning culture focused on professional growth.
  • Coordinate and track delivery of department-specific and organization-wide learning initiatives.
  • Monitor training compliance and evaluate program effectiveness.
  • Assist employees in understanding benefit offerings, qualifying events, and Open Enrollment.
  • Coordinate benefit enrollments, changes, terminations, and monthly invoice reconciliation.
  • Maintain accurate data in the HRIS and support reporting needs related to workforce metrics, turnover, and engagement.
  • Collaborate with Payroll and Finance on data entry, payroll registers, benefit deductions, and adjustments.
  • Manage and maintain HR tools and trackers, including SharePoint, Freshservice, onboarding and offboarding checklists, and SmartSheets.
  • Prepare and support internal and external audits.
  • Ensure timely and accurate documentation of HR transactions and compliance activities.

Benefits

  • Highly competitive pay
  • Excellent (cost effective) Health Insurance
  • PPO or PPO High Deductible Plan with Health Savings Account (HSA)
  • Vision & Dental Insurance
  • Company paid Life & accidental death
  • Company-paid long-term disability Insurance
  • Voluntary life, accidental death, short-term disability, and other supplemental offerings
  • Pre-tax 403(b) retirement plan (Discretionary employer contribution based on FHC financial performance)
  • Paid Time Off (PTO)
  • 8 Paid Holidays
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